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Find a Location

Accurate Window & Door Center has 1 locations, listed below.

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    Business ProfileforAccurate Window & Door Center

    Doors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Accurate Window & Door Center offers window and door distribution services.

    Products & Services

    Doors

    Business Details

    Location of This Business
    2825 S Tejon St, Englewood, CO 80110-1207
    BBB File Opened:
    12/7/2021
    Years in Business:
    4
    Business Started:
    11/27/2019
    Business Incorporated:
    11/27/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Brian Haag, Member
    Contact Information

    Principal

    • Mr. Brian Haag, Member

    Customer Contact

    • Mr. Brian Haag, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I placed an order on 7/7/21 for 2 sets of bi-fold closet doors (4 doors in total) to fit a non-standard closet opening of 46" x 80". The purchase agreement with Accurate Window and Doors was to purchase four standard size closet doors (24" x 80") and cut each to 23". The first doors picked up were the brand **************** but were cut to 23-1/2". The sales rep agreed that they would rectify the problem. We returned the doors.When I brought home the doors 2nd time, I discovered that each of the 4 doors had been cut differently & the cuts were not symmetrical, i.e., a different amount was cut from the inner and outer edges of each door; none looked the same & in some cases, the differences were 1/2", which was noticeable.Now mid-Oct, I raised the issue with the sales rep and provided pictures. He agreed to order new doors and start over. Didn't hear anything until Dec. 6th after leaving a message with the sales ********* new doors were ready for pickup. When my son went to pick up, they only gave him two (a different brand this time, Jeld-Wen). Once again, I called and left messages to ask about the other two doors. Finally talked to a woman in the office who said the other two boxes were there & agreed to have them delivered, with assurances that these were also "new" doors, not the ones we had returned. However, the two doors delivered were the *************** doors that we had returned, still with the pieces of paper that I had taped to them for photos showing the asymmetrical measurements.I immediately called and was told the owners would have to decide what to do. At this point, I want nothing more to do with this company, am willing to keep the doors, but I would like some compensation for all the frustration, hassle, and my time driving back and forth 6 times (1-1/2 hr round trip). I was repeatedly assured that the doors were done correctly, but obviously noone took a few min to back up those empty words.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clark H

    1 star

    08/02/2023

    3 years after installation - I called Accurate Window and Door Center and they told me they no longer handle Milgard Windows, so they wouldn't stand behind the warranty.

    Local BBB

    BBB Great West + Pacific

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