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Business Profile

Countertops

Front Range Stone, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Countertops.

Reviews

Customer Review Ratings

1.14

Average of 14 Customer Reviews

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Review Details

  • Karen S

    Date: 03/21/2023

    Worst experience ever! If I could give negative stars I would. The entire experience with this company has been terrible! They tell you one thing and do another, make excuses for every mistake, do shoddy work, use subpar products and the supervisors are unprofessional, condescending and have the people skills of a piranha. This company does not care about the quality of work they do or the happiness of their customers. Do yourself a favor and call another company!

  • BRYAN B

    Date: 02/18/2023

    BEWARE! Front Range Stone is one incompetent and uncaring business! I found them through ********** and they installed a laminate countertop for us. The way our counter was designed they had to cut the laminate so there were seems right next to the sink. Well now, less than a year ago, the laminate is bulging due to water damage. They never told me that having seems next to a sink was not a good idea because this may happen. They tried to blame ********** for not telling me, but ********** isn't who installed it and didn't know how it would have to be cut. When I called to see how this could be rectified they said water damage wasn't covered and it's not their problem. I voiced my concerns about this being bad long-term business and the manager hung up on me. I did not curse or yell at her, I just voiced my frustration with being dissatisfied.

  • Dennis D

    Date: 02/08/2023

    WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. ALSO BEWARE OF THE COSTS THEY ADD ON TO YOUR PROPOSAL. AND DOUBLE CHECK THE SQUARE FOOTAGE THEY CHARGE YOU FOR, BECAUSE MINE WAS 3.5 SF OVER ($420.00) THAT THEY FIGURED WOULD GO UN-NOTICED. dO NOT DO BUSINESS WITH THIS COMPANY..... OR JUST DOUBLE CHECK EVERYTHING IF YOU DO, UNLESS YOU ARE OK WITH BEING OVER CHARGED.

  • Suzann G

    Date: 01/16/2023

    Negitive stars would be more appropriate for this company. ********** contracted this unprofessional company! This company is terrible in their customer service, fabrication of custom laminate countertops and installers, aren't so good, either. Seams are horrible, a child in kindergarten could have seamed 2 pieces together better. The installer cut out my wall to try to push/fit countertop so it wouldn't go past the wall. I told the installer kid, countertop isn't made out of jello, the countertop isn't going to move. I don't think it was measured correctly. Countertop stuck out .5 inches. (Measurement was off) they put white silicone around (cafe de pesco) countertop backsplash. If. you have an appointment for your job to be measured, installed, Or my case for them to inspect the terrible installation job. YOU better call to make sure your job gets routed!! Even if you get an email or text the day b4.** Purchased from ********** laminate/formica 37 Sq ft of **** de ***** countertops $1980.00 on 10.25.22** Installation date 12.20.22.01.03.23 made appt for an inspection. Inspection date 01.12.23 company inspector never showed up! Called company, they told me my job never got routed. 2nd call to company, 01.12.23 to reschedule another inspection date. 01.24.23. I informed *****************'d help with her job and call to make sure my job gets routed.

Front Range Stone, Inc. is NOT a BBB Accredited Business.

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