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      Country
          Country

          Find a Location

          DISH Network, LLC has 278 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • DISH Network, LLC

              9601 S Meridian Blvd Englewood, CO 80112-5905

            • DISH Network, LLC

              P.O. Box 989029 Sacramento, CA 95887

            • Dish Network

              1704 9th St Wichita Falls, TX 76301-5003

            • Dish Network

              1285 Joe Battle El Paso, TX 79927

            • Dish Network

              287 North Maple Steet Winchester, KY 40391

            Business ProfileforDISH Network, LLC

            Cable TV
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:

            Please be aware that Dish Network has a dedicated page concerning fraud, copy and paste the link below into a browser to review:

            https://www.mydish.com/support/consumer-protection 

            Government Actions:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            State of Colorado, Office of the Attorney General, Assurance of Discontinuance in the matter of Dish Network LLC

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On March 23, 2022, DISH Network will no longer charge consumers an unnecessary HD fee under a settlement reached with the Colorado Attorney General’s Office announced today. In some cases, Coloradans could save as much as $120 a year on their bills because of this action.

            DISH Network charged the HD fee for years after high-definition television became standard. Doing so, as the Attorney General’s Office explained, is an unfair and misleading practice under the Colorado Consumer Protection Act.

            DISH, a Colorado-based company, eliminated its HD service fee for new subscribers in 2015.  Nonetheless, it continued to charge the $10 monthly fee to some customers who signed up prior to 2015. When the Attorney General’s Office began its investigation, DISH acted quickly in early 2022 to halt that charge for the 2,480 Colorado customers who were still paying it.  As of February 15, 2022, no Colorado DISH customers are paying the HD fee.

            For more information,contact Stop Fraud Colorado at 800-222-4444 or www.StopFraudColorado.gov.

            See all additional business information

            At-a-glance

            Customer Reviews

            1.1/5stars

            Average of 1,120 Customer Reviews

            Customer Complaints

            5,355 complaints closed in last 3 years

            3,241 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales and service of satellite TV and satellite Internet systems.

            Products & Services

            This company provides full service telecommunications, including telephone, high speed internet, enhanced services, and Voip.

            Business Details

            This is a multi-location business.

            Find a Location

            DISH Network, LLC has 278 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • DISH Network, LLC

                9601 S Meridian Blvd Englewood, CO 80112-5905

              • DISH Network, LLC

                P.O. Box 989029 Sacramento, CA 95887

              • Dish Network

                1704 9th St Wichita Falls, TX 76301-5003

              • Dish Network

                1285 Joe Battle El Paso, TX 79927

              • Dish Network

                287 North Maple Steet Winchester, KY 40391

              BBB File Opened:
              2/23/1981
              Years in Business:
              43
              Business Started:
              12/9/1980
              Business Incorporated:
              12/9/1980
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • dishNET Wireline
              Business Management
              • Mr. Charles McKay, Senior Manager
              • Mr. David Laslo, Manager of Customer Care
              • Mr. Andrew Hall, Advertising Contact
              • Mr. Erik Carlson, CEO
              Contact Information

              Customer Contact

              • Mr. Charles McKay, Senior Manager
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              5,355 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              On March 4, 2024 I received an email stating a balance was due. Having cancelled my service and returned all equipment several months ago, I investigated and found that someone had fraudulently reinstated service on my account. I attempted to work with a chat **** ****** who refused to assist. Only telling me I had to call the cancellations department. ****** refused to deal with the fraud and additionally refused to allow me to speak with a supervisor.I then called the phone number provided, ************, and spoke with a rep whose name I unfortunately could not understand. I explained the situation to him and was met with more runaround. I asked for a supervisor and was placed on hold for over 20 minutes with no further interaction.I just want for the fraudulent reactivation to be cancelled and for any charges to be reversed.
              Read More

              Customer Reviews

              1,120 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Debbie D

              03/13/2024

              To day March 13, 2024 I am currently still waiting for an overpayment on my account from December 27, 2023. Not just waiting, *** called an spoke to numerous employees who cant tell me anything or when I will receive my overpayment. Such poor customer service and no way to speak to the corporate office. The 1 star is just because they make you rate them. They dont deserve the star!

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

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