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Find a Location

Fluid Market Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFluid Market Inc

    Truck Rentals

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Fluid Market Inc offers independent lender peer-to-peer online fleet truck, van, and SUV rental services. It also offers lender opportunities for individuals to become vehicle lenders via its APP-driven platform.

    Products & Services

    Online APP Peer-to-Peer Truck, SUV, and Van Rental Services, Vehicle Rental Lending Opportunities

    Business Details

    Location of This Business
    400 W 48th Ave Ste 300, Denver, CO 80216-1819
    BBB File Opened:
    2/8/2018
    Years in Business:
    3
    Business Started:
    11/6/2020
    Business Started Locally:
    11/6/2020
    Business Incorporated:
    11/6/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Fluid Truck (FMCO)
    • Fluid Fleet Services LLC
    Related Businesses
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Ms. Jenifer Snyder, Co-Founder
    • Ms. Emily Allen, Director of Communications
    • Mr. James Eberhard, Chairperson/CEO
    • Mr. Andreas Hildebrand, Director
    • Mr. Leonardo Amigoni, COO
    • Ms. Cate VonderHaar, Vice President of Business Development
    • Mr. JK Slyby, Chief Technology Officer
    Contact Information

    Principal

    • Ms. Jenifer Snyder, Co-Founder
    • Mr. James Eberhard, Chairperson/CEO
    • Mr. Andreas Hildebrand, Director
    • Mr. Leonardo Amigoni, COO
    • Ms. Cate VonderHaar, Vice President of Business Development
    • Mr. JK Slyby, Chief Technology Officer

    Customer Contact

    • Ms. Jenifer Snyder, Co-Founder
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Expressing deep dissatisfaction with Fluid Truck, Our experience has been marred by significant financial losses, gross mismanagement, & a lack of transparency. We purchased a Promaster outside of their VIP program & integrated it into their platform under their management. Over the past 2 years, our van has generated $9,000, (equivalent to $4500 a year) This is a ***** contrast to the the advertised potential $15,000 per year earnings, adding to our disappointment. In addition to the inadequate revenue, we have incurred costs over $13,000 & in deficit. There have been instances where our van generated no revenue for months, only for us to discover that it was parked in a location they didn't know of. After bringing this to their attention & wanting our van returned suddenly it was booked for a long term **************** could not get our van back. Subsequently, months later same issue no revenue generated for months, then suddenly a long-term reservation has been made for 12/6/23 1/15/24 preventing us again from getting van back. We demand that no reservation be made & return van back to us. What is strange is that according to their report on 12/11/23 Fluid Truck fueled the van, contradicting the ongoing long-term reservation from 12/6/23 to 1/15/24. With their lack of transparency & honesty we believe they continue to profit off our asset without payment us. Furthermore, they insist on charging an additional $500 decommission fee, exacerbating our financial strain. They have removed tracking features from our van, hindering our ability to monitor its location. Additionally, our dashboard lacks updates on the latest reservation they we have yet to be for. We dem& the immediate return of our asset before the end of January **** without the unjust $500 decommission fee. This letter serves as our second formal request for the immediate return of our van & a resolution to these ongoing issues. We expect transparency, adherence to agreements, & fair treatment.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris C

    1 star

    02/14/2024

    C*** The took free miles from ** after renting the truck for over a year. They have claimed my insurance. Now are trying to make me pay for what insurance already paid them for. This business is shady and they lie. ***** called me a yelled at me telling me I put regular gas in his diesel truck. I didnt do that that. ***** is lazy and so is the rest of the crew. Do your due diligence my insurance company already paid you what was owed. We dont owe you anything you need to back your lawyers up. If anything, you owe us money and I cant wait to go to court..

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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