Business ProfileforSkinnyFit

Ordered their product believing it would do as advertised. Gave it some months to work and it didnt so considering they always give a money back guarantee I reached out & they told me they would send me the money minus the shipping and handling. They only sent me part of it & kept telling me that they were going to send it or that they were sending it or that they had sent it And its been over a month. They are supposed to be sending me the remaining $74.09 and it is still not credited on my Discover card. And prior to that, they claimed they mailed it and I never got it. They also waited 10 days before they mailed it saying that it was gonna take 10 days for me to receive it but when I called them, the rep admitted that they didnt mail it until 10 or 11 days later and I still havent gotten it. Notes: Refund ****** spoke w/*** Told **** business then she tells me she was going to send a money order and I explain to her that my card had been stolen and compromised which is why I have a different card. On 13jul23 was told **** days.Now speaking with **** 28jul23 wasnt mailed until the 24jul23 $74.09 mailed supposedly. Spoke to ******. 31jul23.Spoke w/*** 7aug23 & told **** days for refund again.*** said he would return it on my credit card. I then spoke with someone named ******* with Discover on 7 August 2023, approximately 1:30 pm and she said that they will put it on my new card when recd.Then w/****** 17aug23 got disconnected. Then **** She will escalate the $74.09 Spoke to ********* and he didnt see it. I did warn them that I would be reaching out to you guys if it wasnt on my card by this past Monday and its still to this day not on my card..it shouldnt take this long to refund my money for whatever reason they claim to have put it on separate checks. I got the check for $106 but I didnt get the remaining $74.09 at this point they shouldve just refund the entire charge which wouldve included the additional shipping and handling i paid.