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Find a Location

Mountain Man Nut & Fruit Company has 1 locations, listed below.

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    Business ProfileforMountain Man Nut & Fruit Company

    Snacks

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    421 W 104th Ave Ste F, Denver, CO 80234
    BBB File Opened:
    2/5/2019
    Years in Business:
    11
    Business Started:
    4/3/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • KARY'S GIFTS AND GOODIES, LLC
    Business Management
    • Ms. Kary L Holbach, Owner
    Contact Information

    Principal

    • Ms. Kary L Holbach, Owner

    Customer Contact

    • Ms. Kary L Holbach, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On November 19, 2022 I made a purchase at the Mountain ********************************* in ************** and was charged 4% when I used my Debit Card to pay for the transaction. The purchase was for $53.09 and ****% tax 0f $4.65 for a total of $57.74. Then an additional 4% Admin Fee of $2.31 was added on but did not show up on the key pad when I approved the purchase. After receiving my bank statement and discovered what happened, I wrote a complaint letter on December 13, 2022 to Mountain Man and the manager, ******, who sited a new a new bill in ******** that took affect in August 2022 that allows small business to pass on credit card and debit card fees to the customer. I believe this is ******** Senate Bill ******. Upon reading this bill, it states that a seller cannot impose a fee to a customer using a Debit Payment. Also, if I understood the bill correctly, any surcharge cannot exceed 2%. Its not that I care so much about the extra $2.31 (4%) which he charged me for using my a debit Card, but that I believe that he is in violation of the new law and of the Uniform Consumer Credit Code. I am sure that there many other customers who have paid extra charges that they shouldnt have. I also received a reply from *********************, VP of Mountain Man, saying hed look into it, but I have never heard back from him. I have my receipt (Uploaded) and bank statement as proof of this transaction (not uploaded but can if you really need it). I have also uploaded the reply letter from Mountain Man Manager and company VP (may not be the best quality but best I could do). Thank you for your help. I would appreciate hearing back from you. Have I misunderstood ******** Senate Bill ******?Thank you,***********************
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    Customer Reviews

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