Business ProfileforICON EYECARE

On 07/25/2023 my optometrist diagnosed my right eye with severe cataract and referred me to Icon Eyecare.. My initial appointment with Icon (08/14/2023) was very positive, with ********** explaining my options, cost, advantages/disadvantages. After the evaluation, i was seen by the surgery scheduler who provided the attached, and explained my surgical options, and prices to return my vision to pre-cataract status. As shown, my right eye required nothing special, and a standard lens, 100% covered by insurance would suffice. My left eye needed a Toric lens due to the stigmatism, which was not covered by insurance, and would cost me $3000.00. A standard lens would allow me to see, but probably mean i would need glasses for more than just reading.After speaking to my wife, we decided to go with the Toric lens option, and scheduled the left eye surgery for 08/31/2023, and right eye surgery for 09/07/2023. As required by Icon, I payed the $3,000.00 ten days in advance, receipt attached, on 08/23/2023. My 08/31/2023 surgery went great! ********** performed it, the recovery process was just as described, and my vision improved within days.On 09/07 however, while signing surgical authorization forms minutes before the surgery, I was told the right eye was going to cost $2,000.00 When I disputed this, I was told I actually need a different lens option, and the practice regretted this error. Inserting a standard lens was actually easier for them, but had a 40% chance that I would need glasses for other than reading, I was very upset, cancelled the procedure, and will seek a second opinion. I feel this is either an attempt to exhort $2,000.00 from me for a lens type I don't need, or an attempt to hold my vision hostage unless I pay the additional amount. Either way, I think it is highly unethical and unprofessional for a medical provider to pull this type of stunt when they are looked to and entrusted with something as important as your eyesight.