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Find a Location

nTherm, LLC has 1 locations, listed below.

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    Business ProfilefornTherm, LLC

    Natural Gas Companies

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 162 Customer Reviews

    Customer Complaints

    159 complaints closed in last 3 years

    141 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1624 Market St, Suite 202, Denver, CO 80202
    BBB File Opened:
    9/5/2018
    Years in Business:
    8
    Business Started:
    11/6/2015
    Business Management
    • Mr. Kristie Beattie, CEO
    • Mr. Nicholas Steiner
    Contact Information

    Principal

    • Mr. Kristie Beattie, CEO

    Customer Contact

    • Mr. Kristie Beattie, CEO
    • Mr. Nicholas Steiner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    159 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Numerous calls by this company, to multiple employees, attempting to get information about our utility accounts and trying to sell us discounted utilities. Despite telling callers we are already under contract, do NOT desire their services, and please put us on the "Do Not Call" list, we continue to receive calls, and the callers are increasingly rude.
    Read More

    Customer Reviews

    162 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa B

    1 star

    04/19/2024

    *************************** from this company has called our office repeatedly and blatantly harasses the staff asking to speak to the owner of the company and the person in charge. When he is told they are not available he says he will wait. He has been asked for his phone number for someone to call back and he gets argumentative and pushy. We have asked him to stop calling repeatedly and he does not respect our wishes, continues to make harassing and rude phone calls. I don't understand how this company gets away with this.

    nTherm, LLC Response

    04/22/2024

    Hello. We regret to hear about your experience and want to help. We have added your phone number, ending in 3300, to our do not call list.This should eliminate the calls moving forward. Please allow ********************************************************************************* have any additional phone numbers youd like us to not call, please reach out to our customer service team. Our customer service team is here for you Mon-Thur 8:30-5:00 and Fri 9:00-4:30 EST. They are available at ************. We hope this helps.Thank you for providing your valuable feedback. -************

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