Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Black Hawk Moving has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Black Hawk Moving

      1948 S Quebec St Denver, CO 80231-3203

    • Black Hawk Moving

      3722 Chestnut Pl Denver, CO 80216-3632

    • Black Hawk Moving

      7295 N Scottsdale Rd Unit 1001 Paradise Valley, AZ 85253-1631

    • Black Hawk Moving

      6010 W Spring Creek Pkwy Plano, TX 75024-3569

      BBB Accredited Business
    • Black Hawk Moving

      7295 N Scottsdale Rd Paradise Valley, AZ 85253-3693

    Business ProfileforBlack Hawk Moving

    Moving Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    On March 29th, 2022, Better Business Bureau recognized a pattern of consumer complaints filed against Black Hawk Moving. Consumers are alleging damage to personal belongings and deficient customer service from movers during the process of the move.

    On April 14th, 2022, Black Hawk Moving responded to and is working with BBB to eliminate the underlying pattern of complaints. The company's response:

    We have been working with crews on extra training in our warehouse to make certain they are handling furniture with the utmost care. We are also addressing techniques of wrapping furniture with blankets and shrink wrap to keep all items safe while in transport.

    At-a-glance

    Customer Reviews

    2.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Black Hawk Moving offers household goods moving & packing services.

    Products & Services

    moving, delivery

    Business Details

    This is a multi-location business.

    Find a Location

    Black Hawk Moving has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Black Hawk Moving

        1948 S Quebec St Denver, CO 80231-3203

      • Black Hawk Moving

        3722 Chestnut Pl Denver, CO 80216-3632

      • Black Hawk Moving

        7295 N Scottsdale Rd Unit 1001 Paradise Valley, AZ 85253-1631

      • Black Hawk Moving

        6010 W Spring Creek Pkwy Plano, TX 75024-3569

        BBB Accredited Business
      • Black Hawk Moving

        7295 N Scottsdale Rd Paradise Valley, AZ 85253-3693

      Headquarters
      1948 S Quebec St, Denver, CO 80231-3203
      BBB File Opened:
      5/1/2019
      Years in Business:
      5
      Business Started:
      8/1/2018
      Business Incorporated:
      8/1/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Blackhawk Moving and Delivery Inc.
      • Black Hawk Delivery Services Inc
      Business Management
      • Mr. John Wilson, Manager
      • Mr. Tod Holley, President
      Contact Information

      Principal

      • Mr. Tod Holley, President

      Customer Contact

      • Mr. Tod Holley, President

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      Contacted moving company by cell phone and received a verbal quote for a move to be made June 3rd and 4th, 2024. I was told I had to put $900.00 down "for fuel". I gave them my credit card info to reserve the truck. I spoke with ******** She said she would send me the contract by email. She did not mention during our conversation that the down payment is non-refundable.I received the credit card receipt by email at 09:22 am and the first estimate at 09:24 am, followed by a second estimate at 09:31. I never provided a signature on either estimate. My wife read the reviews on the BBB website and we became concerned about this company. I called to cancel the down payment and was advised it was non-refundable. I contacted the Credit Card vendor to dispute the charges and was told that could not be done because I "signed a contract". The emails show the time stamps which clearly show payment was received before information was disclosed to me about the down payment being non-refundable. I never provided an electronic signature to the moving company. The job number is B *******.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tina G

      1 star

      04/17/2024

      I am only giving 1 star because zero was not available. Our mover for our pool table fell thru so we went to ****** and found the crappy company. We advised ***** that we needed the pool table taken down, moved and put back up, she advised no worries we can do that. The movers arrived and stated that they can take apart and move it but could not put it back together. I called ***** and told her that was not what she stated and she said she will locate someone to put together, well she lied. I put down a $150 dep and agreed to the $375 to be taken out after the job is complete. Well before the table was loaded ***** charged my card another $675. She assured me it was an accident and will get it refunded, well she did. SHOCKER! I have emails and recorded conversations trying to get this taken care of and with no response from the company I disputed with my back. Then 4 days after the move the make a false final bill that my bank got before I did. On this fake bill they over $200 to drive 11.6 miles. I am still trying to get my money back but all they wanted to give me was $100 but only if I removed my review. I advised them that was unacceptable! Do not use this company ***** and *** should be in jail for theft! YOU WILL REGRET USING THIS COMPANY!!! I have all documentation proving what I am saying!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.