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Business Profile

Apps

Ibotta, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apps.

Reviews

Customer Review Ratings

2.84

Average of 257 Customer Reviews

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Review Details

  • Beverly N

    Date: 08/02/2025

    Been a member since 2019 and have received over $800 back. About $100 a year. It adds up. I have never found them to cheat me out of anything I've earned. They have corrective measures to make it right if mistakes are made. Takes time to use and load offers but worth it. Bonus offers add extra money on top of coupons.

    Ibotta, Inc.

    Date: 08/04/2025

    Thank you for your feedback. We appreciate you taking the time to share your positive experience with the Ibotta app. Our team is dedicated to providing excellent service, and we're pleased to hear that we've met your expectations. Should you have any questions or require assistance in the future, please don't hesitate to contact our Care team at *******************************. We value your support and hope you continue enjoying the Ibotta app.

  • June R

    Date: 08/01/2025

    My favorite APP of all time! I use the money I earn to buy gift cards to restaurants!

    Ibotta, Inc.

    Date: 08/02/2025

    Thank you for your feedback. We appreciate you taking the time to share your positive experience with the Ibotta app. Our team is dedicated to providing excellent service, and we're pleased to hear that we've met your expectations. Should you have any questions or require assistance in the future, please don't hesitate to contact our Care team at *******************************. We value your support and hope you continue enjoying the Ibotta app.

  • Tara A

    Date: 07/31/2025

    Dont waste your time . Ive used this app to show as a third party for points back along with scanning my receipt's. You can withdrawal your earnings after 20 dollars. I racked my account up to 120 . When I tried to withdrawal my points for a gift card they deactivated my account . Waste of my time such a scam. ****** .

    Ibotta, Inc.

    Date: 08/01/2025

    Hello. We apologize for any inconvenience or frustration experienced.Upon review of the Saver's account, the activity verified indicated fraudulent behavior. Please note that we reserve the right to permanently deactivate Ibotta Saver accounts based on shopping behavior. Ibotta's Terms of Use can be found here: **************************. Unfortunately, we are firm in our decision to maintain the deactivation of this account. We appreciate the Saver's cooperation and understanding. Thank you.

  • Reva B

    Date: 07/31/2025

    I love using ibotta! I signed up for boxtops for education & was supposed to get a $2 credit. Sign up date was July 24, still no credit to my account. Please fix this

    Ibotta, Inc.

    Date: 08/01/2025

    Thank you so much for taking the time to share your review! We truly value your feedback and are delighted to hear about your positive experience.

  • Dorothea E

    Date: 07/27/2025

    Easy to use this app! Its fun to see your refund amount grow.

    Ibotta, Inc.

    Date: 07/29/2025

    Thank you for your feedback. We appreciate you taking the time to share your positive experience with the Ibotta app. Our team is dedicated to providing excellent service, and we're pleased to hear that we've met your expectations. Should you have any questions or require assistance in the future, please don't hesitate to contact our Care team at *******************************. We value your support and hope you continue enjoying the Ibotta app.

  • Kelley C

    Date: 07/26/2025

    This company will deny any items that are listed on their apps even though you have the receipt, scanned the items and they match then these greedy ******* take the any items away. You cant call these people and you can only speak to an ai agent. I want my god damned money

    Ibotta, Inc.

    Date: 07/28/2025

    Oh no! Unfortunately, we are unable to assist with this through BBB reviews. Please contact ********, our Ibotta Care chatbot, by visiting *******************************. She can help you create a Care ticket. In the chatbot, please select the option closest to your issue. If yours is not listed, you can type your issue into the chatbot. When you arrive at the Contact Us by Email screen, please choose the option that best describes the issue you're having with Ibotta. In the Subject line, insert "BBB Review" so our team can appropriately address your issue. Thank you for your review. We look forward to assisting you!

  • lisa K

    Date: 07/24/2025

    I am still learning how to use Ibotta but I sofar like it

    Ibotta, Inc.

    Date: 07/28/2025

    Thank you for your feedback. We appreciate you taking the time to share your positive experience with the Ibotta app. Our team is dedicated to providing excellent service, and we're pleased to hear that we've met your expectations. Should you have any questions or require assistance in the future, please don't hesitate to contact our Care team at *******************************. We value your support and hope you continue enjoying the Ibotta app.

  • Toni S

    Date: 07/23/2025

    So very easy!! I love getting cash back. Its fun too, watching the savings grow.

    Ibotta, Inc.

    Date: 07/24/2025

    Thank you for your feedback. We appreciate you taking the time to share your positive experience with the Ibotta app. Our team is dedicated to providing excellent service, and we're pleased to hear that we've met your expectations. Should you have any questions or require assistance in the future, please don't hesitate to contact our Care team at *******************************. We value your support and hope you continue enjoying the Ibotta app.

  • Safraz B

    Date: 07/23/2025

    This company is a scam they do not give you the rewards the advertising and if u have to much rewards, they stop giving u the rewards u earn, if they see u getting to much rewards the will suspend your account with out giving u any reason, this company is a big *********** to have an investigation into them.

    Ibotta, Inc.

    Date: 07/24/2025

    Thank you for your review! Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!

  • Debbie B

    Date: 07/23/2025

    Had to scan receipt & unrecognized items on my list twice. Still only received partial earnings. Missing $3.14 that scan says matched.

    Ibotta, Inc.

    Date: 07/24/2025

    Hello.Thank you for notifying us of the concern. Unfortunately, we could not locate a Care ticket from the Saver. Savers are encouraged to contact the Care team at ******************************* where we are always happy to answer any questions or concerns. We reviewed the Savers account and the Saver has now received cash back for the Yoplait Yogurt offer on 07/21/2025. If the Saver encounters similar issues in the future, we recommend they contact Care through our ************ We appreciate the Saver's patience and understanding. Thank you.

Ibotta, Inc. is NOT a BBB Accredited Business.

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