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Find a Location

Massage Envy Tiffany Plaza #0155 has 1 locations, listed below.

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    Business ProfileforMassage Envy Tiffany Plaza #0155

    Massage Therapist

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7400 E. Hampden Ave. #C-1, Denver, CO 80231
    BBB File Opened:
    2/26/2007
    Business Management
    • Mr. Tony, Office Manager
    • Mr. Dominique, General Manager
    • Ms. Christina John, Area Director
    Contact Information

    Principal

    • Mr. Dominique, General Manager

    Customer Contact

    • Ms. Christina John, Area Director

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Inappropriate massage in December 11, 2023. Contacted facility about the complaint and spoke with a manager on December 18th. I was told at this time that my account would be closed and I would no longer be charged. My account was charged again on 28th. Contacted them again and they assured me that it would be canceled and my remaining credits, valued over $1,000, would be transferred to my sisters account for my troubles. My account was again charged on January 25th. I was contacted on January 30th about my account in which I told them about previous attempts to close the account. A form was sent to me and I returned it to the facility. I am now awaiting the actual cancellation of my account. I have also initiated a dispute with my bank for the errant charges
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DA S

    1 star

    02/03/2022

    It is difficult to get an appointment they are months out. I cannot use my credits and they are attempting to charge my credit card multiple times a day when my balance is low. I've asked them to stop and they sent me a form to fill out with 10-day processing time.

    Local BBB

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