Reviews

This profile includes reviews for Bluepeak Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bluepeak Fiber has 8 locations, listed below.

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  Bluepeak Fiber

  4600 S Ulster St Ste 1300 Denver, CO 80237

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  Bluepeak

  22 2nd St SE Watertown, SD 57201

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  Bluepeak

  5009 S Western Ave Ste 200 Sioux Falls, SD 57108

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  Bluepeak

  2735 1st Ave Ste 115 Spearfish, SD 57783

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  Bluepeak

  809 Deadwood Ave Rapid City, SD 57702

Review Details

• Review fromShari A

  Date: 04/03/2025

  1 star
  I wish I could give this company a negative zero stars. This is one of the most unprofessional group of people Ive ever did business with. They increased my bill by $5 despite signing a 5 year price lock agreement with them. I spoke with a guy named ***** about discontinuing my services with them. At the end of the call he stated that an email would be sent with the shipping information for me to print. I stated I dont have a printer he then reply rudely Well youre going to have to find one. If you can avoid giving this company your hard earned dollars please do.

• Review fromTammy G

  Date: 07/02/2024

  1 star
  We have a landline and internet and both are awful. The landline is scratchy and very hard to talk on. The internet is very spotty and does not work often. Unplugging and replugging router doesn't fix the problem. I have called service several times and they send people out and there is nothing they can do. Vast bought out our previous provider and we are on the end of the line. They need to put in new fiber lines as ours are still old lines coming in. We were told they would be doing that over a year ago and nothing yet. We are just one customer in the big company so they don't care about us. We will be switching internet providers but can't switch landline as we use it for other things. There is a reason that this company has so many negative reviews. Most companies have a few negative reviews as it is hard to please everyone when you are such a big company but they have many negative reviews. They make promises and don't keep them and don't seem to be concerned about their negative rating overall. I would definitely use another company if possible.

• Review fromJay H

  Date: 11/30/2023

  1 star
  Is there less than one star? Beginning with my initial call on October 2, 2023, I asked that Bluepeak return to my backyard to complete their construction. You see, they left a significant hole next to their box and it is tipped at an angle. The hole is large enough that it fills with water and floods the area during rains.
  
  I was told it would be expedited and I would hear in 24-48 hours (let’s call that The Promise). Since I had not heard anything by October 5, I called again and was asked to send photos, which I did. I also received The Promise. Then, two weeks later, I called a third time. Again, I received The Promise.
  
  Last week, November 22, I called a fourth time and was assured I was on a “special” The Promise list and to call back if Bluepeak did not meet that timeline.
  
  Today, November 30, I made my fifth and final call. Again, I received The Promise.
  
  I notice on these reviews that Bluepeak averages a 1.8 rating. That’s too high.
  
  Avoid Bluepeak and their promises. Needless to say, I am not a Bluepeak customer and will not be in the future.

• Review fromDawn M

  Date: 06/29/2023

  1 star
  This company sucks . Always lags. And if you cancel because you move, they don't send you last month's bill and then you'll get to send to collections for being a "month late". Then when you do pay it, collections will keep bothering you.