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Find a Location

Connect for Health Colorado has 1 locations, listed below.

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    Business ProfileforConnect for Health Colorado

    Health Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4600 S Ulster St Ste 300, Denver, CO 80237-3333
    BBB File Opened:
    2/25/2014
    Years in Business:
    12
    Business Started:
    6/1/2011
    Type of Entity:
    Non-profit Organization
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    January 3, 2024 enrolled for health insurance, accepted, made payment.January 31, called to check on status of application as I had heard nothing from Connect For Health or ****** regarding coverage that is supposed to start February 1, 2024. Was told I needed to wait 21 days for application to be processed. Call back in a week.Called CFH February 1 to check status, was told nothing found in system, that I didn't enroll. Told them to check deeper, they found application, must wait 21 days for application to be processed, but they will send application to escalation office, call back in a week. CASE #CAS571867F9P3Z2 Called CFH February 9, 2024 was told I have coverage, it began February 1, 2024, I said to them, if I call ******, they will show that Ii have insurance, was told yes. Called ******, "no active coverage in system" Called CFH back and was told AGAIN, have to wait 21 days for application to be processed, but you are covered...no, I am not covered, I cannot see a doctor, I have no active coverage. Neither Connect For Health will call ******, and ****** will not call Connect For Health, I cannot speak to anyone higher up. This is so frustrating, I have health issues and have done my part of applying, paying and following up only to be told I have to wait and lied to about having coverage. What can I do next? Kind regards, *******************************

    Customer Reviews

    11 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mel B

    1 star

    10/31/2023

    Connect for Health ** is SUCH a joke! My Friday health insurance went bankrupt forcing me to get new health insurance by September 1. So I did that, and even went to a doctors appointment, then within a few months I was told my insurance was cancelled because they hadn't received payment. I then checked my bank account and the payments were scheduled to go through but for some reason the new health insurance wouldn't receive it and I had no idea and received zero notifications that they weren't paid. So I instantly tried to fix it and get insured. Now they will NOT insure me because I missed a payment, that I had no idea did not go through as it was still scheduled with my bank when I checked, the insurance just wouldn't receive it on their end for some reason unknown to me. So now they're saying I have to remain uninsured and wait until Jan ****when I've been trying to pay this entire time!!!! Our government truly stinks.

    Local BBB

    BBB Great West + Pacific

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