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Find a Location

InnovAge has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforInnovAge

    Health Care
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.7/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    InnovAge has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8950 E Lowry Blvd, Denver, CO 80230-7030
      BBB File Opened:
      7/30/2004
      Years in Business:
      34
      Business Started:
      12/4/1989
      Business Started Locally:
      12/4/1989
      Business Incorporated:
      1/1/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Poor service to my medical needs. They say that my ENT Appointment for today was canceled, and I canceled it. This is not true. I called and canceled the ***** at *************** on Thursday. I did not say anything about not seeing the doctor at ******** Innovage. Changing my meds, without informing me of any changes. I feel the communication and care is not being where it should be. Canceling my appts., not informing me of med changes. Not getting me to my ***** as needed. I did not cancel the ENT. I need my ear cleaned out. I do not accept the mistreatment, ignoring my complaints. Poor Service, inadequate communication, poor medical treatment. My new shoes are supposed to be at no cost, but I received a Bill from Hanger.

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      jane d

      1 star

      03/26/2024

      This place is absolutely corrupt (Sacramento). Do not put your loved one in this program, especially if they are generally healthy. They do not care about patients, they're all just a price tag to this company. The turn over for employees is very high, and they make promises they can't keep once you're actually enrolled.

      Local BBB

      BBB Great West + Pacific

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