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Business Profile

General Contractor

Redeux Developments, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/22/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Redeux is developing the property next to my house. Their surveyor trespassed, which they acknowledged in a private email exchange. However, they will not agree to limit future trespassing.

    Business Response

    Date: 02/23/2023

    ****** ***************************'s facts and description of what occurred are incorrect. First off, ****** is not a client/customer of ********************** and the individual in question, our surveyor, was on-site for part of one day to measure the property to the south of ********. During his work, the surveyor walked between the south side of ******** home and north side of the property he was measuring. He did not trespass. He had a legal right to do so. Regardless, ****** emailed his concerns to Redeuxs owners on Tuesday Feb., 14th at 5:07pm and one of Redeux's owners called him almost immediately (at 5:24pm). The call was constructive and friendly and ****** emailed the next day (prior to posting his complaint) and stated Thanks for the call back yesterday. It sounds like we are in agreement that your team may use my sidewalk (not my yard) to access our shared walkway between 646 and *********** as long as you notify me on what days people will be there. I am sorry ****** is disappointed but I am not sure what else we could have done to understand and address his concerns. Furthermore, his statement about us refusing to limit future trespassing is contradictory to his own statement above and is blatantly false.

    Thank you,

    Redeux Developments

Redeux Developments, LLC is NOT a BBB Accredited Business.

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