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Business Profile

General Contractor

Five J Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    From the very beginning June 21, 2024 *********************** owner of five J construction was hired by me to replace my roof, skylights, gutters, or anything that the roof needed to get replace from the hail storm. First he told me to send him ******* for the material that would be use for the entire roof. Also another 2800 for labor and permit. He hasnt provided a receipt of how much it cost till this day. After I sent him the money he kept saying he was going to come and bring the material it took him a few days before he did. When he arrive they started taking apart my roof all the shingles were off and also my solar panels. When Strip the entire roof off they didnt come back after 1 week and 5 days to just start on the half of my garage. After that day **** and his crew never showed up after saying the truck broke down. I kept calling him texting him to see what was going on and all he kept saying was dont worry about it its going to get done. Days pass and he never showed up and one day a whole different company came back that was Contacted on ******** to look at my roof. I clearly told the new company that I had paid **** all the money I got from my insurance. The *** told me Im sorry but your going to have to pay me ******* dollars to finish your roof and that doesnt included the skylights. At the end of the day **** doesnt want to refund me the money because he states that I been over compensated when at the end he never finish my roof. The person who finish my roof was a whole different *** name **** that I paid separately to do what **** left which was the entire house which was 95%. It was left unprotected when it was raining and I had to go to homedepot to buy plywood

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