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Find a Location

Virtuoso Sourcing Group LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVirtuoso Sourcing Group LLC

    Collections Agencies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2011

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Virtuoso Sourcing Group LLC is a Collection Agency, Call Center Technology Provider and Customer Care Provider.

    Products & Services

    Collection Agency

    Business Details

    This is a multi-location business.

    Find a Location

    Virtuoso Sourcing Group LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      4500 E Cherry Creek South Dr Ste 500, Denver, CO 80246-1500
      BBB File Opened:
      1/19/1989
      Years in Business:
      26
      Business Started:
      7/2/1997
      Business Started Locally:
      1/19/2008
      Business Incorporated:
      7/2/1997
      Accredited Since:
      6/30/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Judy LaSpada, CEO
      • Ms. Sarah Bates, Director of Client Operations & Compliance
      Contact Information

      Principal

      • Ms. Judy LaSpada, CEO
      • Ms. Sarah Bates, Director of Client Operations & Compliance

      Customer Contact

      • Ms. Sarah Bates, Director of Client Operations & Compliance
      Additional Contact Information

      Fax Numbers

      • (303) 755-5099
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have been called multiple times from this company. they arent allowing me to speak. forcing me to agree to things that arent true. Asking for credit card information over the phone to process a payment that isnt mine to pay. i am an identity theft victim from a family member. they are scaring me telling me that "typically" this isnt the case for identity theft victims. but my situation isnt typical. threatening to have someone come to my home by the end of the day to EITHER ARREST ME or take my car from me. They told me I have 1 hour to decide if i want to pay or they will come to my home
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Abigail T

      1 star

      01/11/2024

      This company continues to harass my phone day in and day out. I have never worked with them and never will. These calls are unwanted and unwarranted and it appears that they have bought my information from somewhere as I had never even hear of them until they began harassing me. I have block several of their numbers and they continue to call.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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