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Business Profile

Clothing

Towuu Network Technology LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    6/11/2025 I googled mens cargo shorts to purchase for my son and this company showed up in my search results. I browsed until I found this place had the best deal for what I was looking for. I placed an order containing two items plus an extra $12 for fast shipping, claiming it would ensure my order would be shipped 2-5 business days. Nine days later my order status hadn't changed. My emails sent from the address I used when placing my order went unanswered. I emailed from another address and it was deemed undeliverable, no known source. I lost a total of $48.75.

  • Initial Complaint

    Date:04/17/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received 6 confirmations for My orders and haven't received anything from the seller yet they ran My card 6 times when I only wanted two orders my card was ran on 3 different days the shipping is 5-10 days and it's been more than expected with out receiving My orders I only wanted 25 pairs of jeans not 75 the first order is 9 pairs and the second is 16 pairs of jeans in different colors size 36 waist and ********************************************************************************************** when you hear from the seller and leave a message thank you so much

Towuu Network Technology LLC is NOT a BBB Accredited Business.

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