ComplaintsforLincoln College of Technology
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Complaint Details
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Initial Complaint
11/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I attended Lincoln Tech between August 2021 and October 5th 2022. I spoke with a lady in the finance office before starting any withdrawal process and was told I would be liable for one class, potentially 2 classes worth of tuition - I waited until the end of one class to withdrawal - I was paying tuition monthly (account was always current). That would mean $1,476, or potentially $2,952 worth of tuition left to pay after withdrawal. I did what I was instructed to, came into campus, emailed the registrar of withdrawal and gave them reasons. Talked with *** as well as to my reasons. The following month I received an invoice for an additional $6,700, bringing my account total to $9,133. They also placed this "student loan" on my credit report. The original agreement was never to have student loans, as I stated tuition was being paid monthly and was current. I have spent the last year periodically reaching out to the school to no avail. My phone calls to the finance office will not be answered, and they will not return my calls (messages have been left every time.) They will not answer their phone to explain the charges, just charged me thousands of additional dollars and have their collections department call me every month to collect money - they also do not have any answers to these questions.Initial Complaint
07/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
05/22/2023 payment amount: $278 07/01/2023 payment amount: $187 *** institute promised hands-on learning within a curated lab which never happened.Business response
09/11/2023
Lincoln College of Technology considers the complaint closed based on the explanation below.
************************* started at Lincoln College of Technology (LCT), Denver, ********, on May 22, 2023 and
withdrew on July 26, 2023, from the Electrical and ********** Systems Technology program.We would like to thank ************** for bringing his concerns to our attention. Immediate changes were made to
the program, such as, dedicated classrooms that are used for both theory and hands on content during the program.
In addition, LCT implemented sessions for our instructors to work with the education supervisor on a daily basis
to review course material and lab assignments. Lastly, LCT now provides extra training time in labs to review
current and previous course material for students.Finally, a representative of LCT made attempts to reach ************** September 6, 2023 at which staff was going to
communicate the changes to the program as well as a possible partial credit on his account.If ************** would like to speak to a staff member to discuss further, he can contact ***************************** who serves
as the director of student relations for the parent corporation of Lincoln College of Technology. **************** can
be reached at ************** or via e-mail at **************************************.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.