Reviews

Review Details

• Review fromMatthew M

  Date: 11/02/2023

  1 star
  If it were possible to select stars on the negative side of the scale I would max out the meter. I was referred to the Conifer location off of hwy 285 after my service dog (who is paralyzed due to someone shooting her with a .22 rifle while on duty) accidentally burned herself severely by laying next to a heater in an area below her point of paralysis. They denied service because I refused to have her spayed due to complications involving her paralysis. Specifically my home vet has stated that the operation is a high risk for her and is likely to severely complicate her existing urinary issues. She is unable to urinate on her own and has to have her bladder expressed manually several times a day and this has been routine for over 4 years now. Despite pleading with the extremely rude and unprofessional receptionist and explaining the complicity of the situation she refused to provide a simple, potentially life saving procedure without also requiring an unnecessary and very risky procedure to which I would not consent. After mentioning turning them in to the ******** she called the police on me and had me trespassed from the property without returning the paperwork I filled out containing my personal information, which I no longer consent to having in the company's possession. I would like to see a serious change in policy and direction for this business. We need our Vets, and they have a hard enough job already without TERRIBLE practices such as this one bringing the profession into disrepute. There have been numerous complaints against this practice, many of which have resulted in the death of a dearly beloved soul shortly after visiting the practice. I and others would like to speak out clearly against the unevidenced, unethical, and unconventional treatment received by both the guardians, and the patients who enter this Veterinary practice. Dr ***** you should be ashamed. FIX IT! or turn it over to someone else who will!X *************

  Planned Pethood Plus, Inc.

  Date: 11/03/2023

  Our policy is our policy. We are a non-profit and work with groups and people from all over who understand why we require spay/neuter.. This gentleman can go to any vet and and says he has a regular vet and he should use him..We had to call the police to get him to leave..You cant help someone who does not want to be helped..

• Review fromMichelle S

  Date: 10/13/2022

  5 stars
  Planned Pethood is amazing! I will admit trying to get them on the phone can serve as difficult but they make up for that it the services they offer. I had an unfortunate incident with my puppy and he was hospitalized for a few nights. I didn't think I would ever be able to afford the bill, but Planned Pethood has always been affordable with quality care. I can't thank them enough for saving my pup!