Business ProfileforBig O Tires

Terrible experience. One Saturday, they put new tires on, and told me I needed a control arm. I now understand this may not have been true. Nonetheless, I took it in the next Saturday and had them do the control arm job. As I drove away, I noticed a new light coming on. Turns out, it is a tire pressure sensor error. TPMS, as I looked it up online. Took it back in, they called and said come pick it up; I turned it on and it had the same error. I went inside and they said "Well, it passes when we wave our wand at it." I asked, "So you are saying this new light is unrelated to the job you did, and coincidental?". They answered "Yes". What BS. What horrible, non-caring service! Keep in mind, they drove my car to the pickup area when they first finished this job, saw the light coming on, called me and said "Come get your car, it's ready". They knew full well what they had done. I'll do every thing I can to spread the word about my experience. It wouldn't matter if they responded to this and fixed things- the desire NOT to help the client is clear. I own a device that can read car errors..see the picture..this is what Big O left me with. The tire people, caused a tire pressure error, said it isn't their problem to fix- it's mine.