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Find a Location

Z & R Property Management has 1 locations, listed below.

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    Business ProfileforZ & R Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6015 Lehman Dr #205, Colorado Springs, CO 80918-3421
    BBB File Opened:
    6/1/1983
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Business Incorporated:
    1/1/1982
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Z & R Realty Inc
    Business Management
    • Mr. Darren Burns, Owner
    Contact Information

    Principal

    • Mr. Darren Burns, Owner

    Customer Contact

    • Mr. Darren Burns, Owner

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I rented a condo from this property management company. I turned in my keys on December 31st 2021.And sent them a letter with my forgiving address to mail me. My check for my security deposit. I waited patiently and made multiple phone calls. In the first 6 months after I vacated. The house was in perfect condition and the walk through was completed successfully. I reached out to the company this past May only to find out the company had been sold. I still have yet to receive my house dollar security deposit check and now I would be asking for 3 times my security deposit. This company has been incredibly unprofessional. I would never receive a phone call back or responds to emails. They switched payment platforms 4 times and accuse me of not paying my rent when come to find out. Their ledger is wearing correct. I would just like my security deposit back so I can move on. I've attached to copy of my Bank check for the security deposit as well as the first half months rent

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen B

    1 star

    12/01/2022

    Not responsive in a helpful way. Because the person I have a complaint about is a board member of the hoa, my complaints are not taken seriously & dismissed when this person says he wasn't even home at the time of one of the incidents in question. He was. However since he's on the *********** not, my complaints go unheard. He gets preferential treatment with exceptions to the hoa guidelines in a townhouse community that is disruptive and lowers property values.In this case, he's allowed private fencing around his "property" that his 2 dogs have access to 24/7/365. So guess who gets to listen to the barking within 10 feet of our window at all times of day and night? No, this property management company is no help at all. We have two dead bushes we asked to have taken care of & were guaranteed it would happen this past fall. It didn't. Of course, this property management company couldn't even get our address right with the landscaping business, I had to do all the follow up and correct it. If you really need to know what kind of company this is, just read their snarky responses to complaints here. That should tell you all you need to know. Business owners (good ones anyway) don't respond that way.

    Local BBB

    BBB of Southern Colorado

    BBB Reports On

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