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Find a Location

CJ Custom Finishes, LLC has 1 locations, listed below.

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    Business ProfileforCJ Custom Finishes, LLC

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2526 East Caramillo Street, Colorado Springs, CO 80909
    BBB File Opened:
    5/25/2022
    Years in Business:
    6
    Business Started:
    1/23/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Lawny Norvell, Owner
    Contact Information

    Principal

    • Mr. Lawny Norvell, Owner

    Customer Contact

    • Mr. Lawny Norvell, Owner

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Summary: Builder will not repair leaking roof.I contracted CJ Custom Finishes (Lawny and *************************) to build a major addition to my property in Black Forest. They performed this work between July 2019 and October 2020. Here's the permit for their work: https://www.*****.org/Permit/Details?permitNo=M54870 Beginning in the fall of 2020, water has leak into the house from the roof in various locations. CJ Custom Finishes replaced several sections of roofing to address this in 2020 and 2021. During a heavy rain in September 2021, one of the sections they repaired (twice) leaked again and we notified them immediately. They promised to correct the issue, but have never come to repair the leak. We have called and texted dozens of times between Sept 2021 and May 2022 to schedule this work, but they repeatedly delayed or cancelled appointments. On May 24, 2022, I spoke with ************************* and he stated they "don't have the time or the money" to address this issue, and therefore will not repair the roof. For the record, they also have a remaining warranty list of (mostly cosmetic) issues they are refusing to address, but the leaking roof is my primary concern.I will be happy to discuss this or share any contract documents, etc that *** be helpful.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Southern Colorado

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