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Find a Location

Spartan Fence Company has 1 locations, listed below.

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    Business ProfileforSpartan Fence Company

    Fence Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6653 Harvey Ln, Colorado Springs, CO 80923-5462
    BBB File Opened:
    11/15/2016
    Years in Business:
    10
    Business Started:
    10/31/2013
    Business Started Locally:
    10/31/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gardner Fence and Irrigation
    • Gardner Fence Company
    Business Management
    • Mr. Gary Gardner Jr., Owner
    Contact Information

    Principal

    • Mr. Gary Gardner Jr., Owner

    Customer Contact

    • Mr. Gary Gardner Jr., Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I cancelled the fence contract, on Friday the 15th of July, 2022, with Spartan Fence Company as they failed to fulfill their obligations. They hadn't shown up on 3 different scheduled occasions. They failed to communicate with me as to what had happened until I contacted them, (****), after each occurrence. Original start date scheduled, 7/11/22, at 9:00 AM, crew not only was a NO CALL-NO SHOW, but I had to contact ****, 2 hours after the scheduled start time, to see why they didn't show up and why I wasn't notified. **** said it was due to the high winds on I-25, and that the crew turned back. **** said in another text, that they would be out the next day, Tuesday, 7/12/22. Again, NO CALL-NO SHOW, on Tuesday the 12th, and again I had to contact him to see what was going on. **** explained that the previous week the crew had guys sick for four days.**** said that his crew could be here on Friday, 7/15/22. I agreed, providing they complete the job by no later than Saturday the 16th. He assured me that he and the guys would be here on Friday and Saturday. **** said to expect them here by around 10am. Again, NO CALL-NO SHOW on Friday the 15th, 2022. I then contacted Gar via text at noon, 7/15/22 and let you know him that I was not pleased and I cancelled the contract. I also told him how expeditiously I paid him the $2500 down payment through the Cash App, and that I expected him to send me my refund immediately. His response was, "I'll work on that this weekend." I sent **** a text on 7/15/22, and I explained to him that I had been exceedingly patient and that he should have the common curiosity to refund my deposit and that his timeline for refunding my deposit was unacceptable. By Monday the 18th, **** still had not refunded my $2500 deposit. I sent him an email and told him I needed my $2500 by end of business today, or will be contacting my attorney, turning this into a legal matter. His reply, "Youll be paid, no need to get a lawyer".

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wendy R

    5 stars

    06/29/2023

    I would (and have already) ABSOLUTELY recommend them! They were so nice and easy to work with from start to finish. Very quick responses to every question. Their workers were professional and efficient! Prices were comparable to other local bids but with such professional and friendly customer service that other companies seem to be lacking these days. We love our new fence! Thank you guys-GREAT job!

    Local BBB

    BBB of Southern Colorado

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