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Business Profile

Dog Breeders

Smith Teacup Poodles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/22/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website (poodlespring.com) has various teacup puppies for sale. They quoted $650 for the teacup poodle (****) including $180 for delivery via plane. I paid a total of $830. We had numerous email exchanges in preparation for payment and getting the puppy. At the time of delivery, they had a company (Electronic Thermal Crate) call me to pay $1540 to deliver the puppy. In addition, this company stated that they would reimburse me after they deliver the puppy. The seller never mentioned they would charge extra for the crate. As a result, I did not proceed to pay for the crate and asked the seller to return my money which was paid via *****. I have yet to hear back from the seller. I have attached the email exchanges between the seller and me, including the email from the crate company. I want both companies to be investigated. I believe they are both scamming people together.

  • Initial Complaint

    Date:09/15/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a contract with ********************* for a teacup poodle which I paid $830. $650 for puppy and $180 for shipping. Now *********************************** who says hes not seller just merchant says I owe another $500 for air freight . Hes who I sent money to through Zelle. So I have no puppy and Im out $830.

Smith Teacup Poodles is NOT a BBB Accredited Business.

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