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Business Profile

Computer Software Developers

Coding Dojo

Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took out a loan of around ***** dollars for courses that were stolen from around the web. Coding Dojo also claimed a 89% placement rate which is falsified. Simply talking to others and reading there public reports you can see it's much closer to 37%. They promised career services for life but you can't even get an appointment with them and they do not help the give resume tips but always contradict other CSM's. I feel screwed out of my time and money.

    Business Response

    Date: 03/06/2024

    Refer to Attached Response
  • Initial Complaint

    Date:02/18/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In January 2023, I began attending a 24 week cybersecurity bootcamp, graduating in July. Before signing up, I was told that 80% of graduates got jobs in the cybersecurity field within six months. More than six months later, I know of no other graduates from my class who have gotten cyber jobs since graduation. This was fraudulent advertising. We were also promised that career services reps would help us get jobs, but they have done nothing to help me and have even stopped responding to my email requests for help. An entire eight week section of the class (amounting to over $5,000) was copied word-for-word from an $80 online tutorial by a person named *******************. Most of the other hands-on labs were copied from similar free or nearly-free online resources. We were told that we would be ready for a career in cybersecurity when we graduated the Bootcamp, but it is clear that it will require many more months if not years of training before we will be ready for said jobs. We were not taught the why part of what we were doing. If we were lucky, we were given some code to copy and paste and told not to think about it too much.Career Services was touted as a lifetime service that we would be able to use for resumes, interview help, job search help, and so on. But myself and many others have been ghosted by them. Now that they have our money, they dont seem interested in upholding their end of the bargain.This Bootcamp cost over $15,000. A lot of promises were made to us, none of which were kept. This is false advertising. Additionally, theyre plagiarizing material from online resources and passing it off as their own. They promised to help us get jobs, but have not done so or attempted to do so.

    Business Response

    Date: 03/04/2024

    Please see attached response.

    Customer Answer

    Date: 05/20/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

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