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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
The company came out and gave us an estimate for a tree limb removal and trimming. Service was schedule for 6/21/22 between 8am-1pm and no one showed up. We called and canceled that afternoon at 130pm. Today 6/24/22 we got a **** for $625 for work that was not completed. We are not the only ones who have had problems with this company. The receptionist was very rude and did not care that we called to cancel because they never showed up.Business response
07/18/2022
***** was sent an email and it was on auto email and she did not appreciate that I since fixed it and took her off automatically email. I called he apologized so I hope this works sorry for the confusion.Customer response
07/18/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.