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Business Profile

Sports and Recreation

Arapahoe Youth League, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports and Recreation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:11/25/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our team of 19 7th grade boys registered, paid and participated in the boys football league through AYL. We paid for a full season which was supposed to include 8 regular season games. Our team ended up only having 4 regular season games. Two teams forfeited days or weeks before the game and two teams forfeited in the first half. Thus our team only got 4 full regular season games. I emailed ************************* and *********************, the league president and vice president requesting a pro rated refund. I know other parents also emailed **** and we've received zero response from anyone at AYL. I would like a pro rated refund as the league cost $500+ per player which is not a small cost. For them to not even provide any kind of response to our emails is ridiculous customer service.

    Business Response

    Date: 01/27/2023

    Please see attached 

Arapahoe Youth League, Inc. is NOT a BBB Accredited Business.

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