Reviews

This profile includes reviews for Ecoshield Pest Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Ecoshield Pest Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Ecoshield Pest Solutions

  7275 S Revere Pkwy Ste 804 Centennial, CO 80112-3927

• 

  Ecoshield Pest Solutions

  4030 Bruin Blvd. Unit J Frederick, CO 80504

Review Details

• Review fromNancy B

  Date: 08/12/2024

  1 star
  This company is a scam a hard sell and no money back guarantee as they claim. The product doesn't work and then they just keep charging your creditcard. Their pushy hard sell sales people ram the sales down your throat, tell you one thing and charge another. Worst of all when the product doesn't put a dent in the problem they want to charge you again to get out of the contract. Don't trust these people this company is bad news! I've already paid over $300 for no results, I am an older person and feel totally taken for a ride

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your experience, and we sincerely regret the discomfort this situation caused. We expect our representatives to act professionally and respectfully at all times, and its concerning to hear that this was not your experience. Ensuring the safety and peace of mind of homeowners is our priority.
  
  Please reach out to us at ************************************************ so we can investigate this incident and address it internally. We take feedback like this very seriously and appreciate the opportunity to ensure it does not happen again.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBrendan B

  Date: 08/07/2024

  1 star
  Total scam! They lied and provide false and misleading information that your neighbors signed up to get you to agree. They did not do a good job at completing initial service. when they came back to do second service I was not home so therefore did not provide complete services rendered, When I call to cancel said that I had to pay $240 to cover the "welcome discount" I received when I initially signed up even thought their sales rep said that I wouldn't have to pay that as "they were in the neighborhood". This company should be shut down for this type of business practice. It is unethical and immorally wrong to lie and provide pretenses to get you to sign up and also fear ******. I would love for the BBB to do something about this company and punish them for their illicit business practices. How do you leave a zero or negative start review?

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your concerns. We understand your frustration, especially regarding the information provided at the time of sign-up and the issues with the service and cancellation process. Its important to us that all terms, including any discounts and cancellation fees, are communicated clearly, and we regret that this was not your experience.
  
  We would like to investigate your account further to address the issues youve raised. Please reach out to us at ************************************************ so we can review your situation and work toward a resolution. Your feedback is valuable, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromStephen R

  Date: 07/16/2024

  1 star
  avoid this company! Their product *****, does not work, and they will convince you to sign a year contract for "quarterly" service with a discount. But - if you cancel you still owe them $150 even if you have paid for all services provided. Total SCAM!

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your feedback. We regret that your experience with our service and contract terms didnt meet your expectations. It's important to us that our customers are fully informed about the terms of their agreement, and we understand your frustration regarding the cancellation fee after paying for the services.
  
  Wed like to review your account and address your concerns. Please reach out to us at ************************************************ so we can investigate further and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromEleanor M

  Date: 06/29/2024

  1 star
  We had a salesman stop by my moms house while we were there planning my dads funeral. My sister told him no, He wasnt going to leave without speaking to my mom. She went out and told him thanks but no thanks. He kept on trying to convince her. My brother went out and asked him to leave. Once we got him off the property, he said enjoy the funeral in a snarky tone of voice. What kind of company lets there employees think this kind of behavior is appropriate?

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for bringing this deeply concerning situation to our attention. We are truly sorry to hear about this incident, and we want to assure you that this behavior is completely unacceptable and goes against the professionalism and respect we expect from all of our representatives. We take matters like this very seriously.
  
  Please contact us at ************************************************ with any additional details so we can investigate this matter thoroughly and address it internally. Your feedback is invaluable in ensuring that such behavior is never tolerated, and we sincerely appreciate the opportunity to make this right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromPatricia M

  Date: 06/27/2024

  1 star
  Horrible company. I stupidly signed up with them. Their salemen said it would be 3 treatments per year. Turned out it was 6. Per there contract I sent them an overnight letter to cancel. They still send me a confirmation for an upcoming appt. I finilally spoke to someone who said that I had not cancelled and was obligated to the 1 year contract. I told them if they stepped one foot on my property I would call the police for trepassing. That finally worked but I was stuck with a $150.00 bill to get out of the contract. Total scam.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ********,

  Thank you for sharing your experience, and we regret that there was confusion regarding the service frequency and cancellation process. Clear communication is essential, and its disappointing to hear that you encountered difficulties when trying to cancel. We understand your frustration with the cancellation fee and the overall experience.
  
  Wed like to review your account and the cancellation process to ensure everything was handled appropriately. Please contact us at ************************************************ so we can look into this further. We appreciate your feedback and the opportunity to address your concerns.
  
  Sincerely,  
  Customer Feedback Team

• Review fromCody I

  Date: 06/24/2024

  1 star
  SCAM SCAM!! Run far away from this company! They door knock, have a great sales pitch, but they lie. They tell you that if they get another neighbor in the neighborhood that youll get a discount, but you have to sign up right then and there. They dont tell you its a contract that you are signing, they make it seem like its a one time fee. BUT they charge you that fee EVERY SINGLE TIME they come ($169). We kept being charged once a month. They even said they came and sprayed our house during a snow storm? Absolute lies. The sales guy even asked to look in our garage and said he saw rat droppings, well we found out that was a lie as well. These sales guys are driven by money and apparently ******** game sets. One of the technicians asked my husband to write him a good review to be entered in a drawing for a ******** DS. Please please please take your money elsewhere. They wouldnt even cancel our contract after we moved out of state and threatened to send it to collections if we didnt pay. Garbage customer service.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ****,

  Thank you for sharing your experience, and we regret the frustration you've faced. It's important to us that our customers have a clear understanding of the service terms, and we apologize for the confusion regarding the contract and billing. The issues you mentioned, including being charged during a snowstorm and the misleading sales tactics, are concerning and not representative of the service we strive to provide.
  
  Wed like to investigate your account further to address these issues and ensure proper resolution. Please reach out to us at ************************************************ so we can review the situation in detail. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBarbara D

  Date: 06/06/2024

  1 star
  This company is a total ripoff. They promise you things they never do. They continue to harass you even after saying no. Very unprofessional and they lie!

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your experience with us. We regret to hear that you felt misled and that your interactions with our team were not handled professionally. We take these concerns seriously and want to address them promptly.
  
  Please contact us at ************************************************ so we can investigate your account and resolve any issues youve encountered. We appreciate your feedback and the opportunity to improve our service.
  
  Sincerely,  
  Customer Feedback Team

• Review fromNorma R

  Date: 05/31/2024

  1 star
  Exceedingly aggressive salesmen. 10pm at night banging on the door after already telling them no during the day. Outrageously inappropriate. If they think this is how to sell something, they should think again.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We completely understand how inappropriate and unsettling it must have been to experience such aggressive sales tactics, especially at such a late hour. This behavior is not in line with the standards we expect from our team.
  
  Please reach out to us at ************************************************ so we can address this incident internally and ensure it does not happen again. We take your feedback seriously and appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromSteve L

  Date: 05/30/2024

  1 star
  Ecoshield and "the Shield" respects no boundaries. Train their Canvasers to LIE to residents; "I'm doing work for ***** around the corner." Then when you inquire, "***** who? What address? I know all my neighbors", they say they can't give out that information. THERE IS NO SUCH 'NEIGHBOR' having work done. These kids are trained to get signatures...that is it. They know nothing else. They are paid only by commission. They are dropped off in "nice" areas for the day with hopes of making a few commissions on tightly worded contracts. Look up complaints for the company and you will find hundreds if not thousands. In the city of ************ there is a NO SOLICITATION ORDIINANCE for the entire city. Complain to "The Shield - Marketing, Sheild-sales.com, and your police department.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your concerns. We take reports of misrepresentation and aggressive sales tactics very seriously, and its disappointing to hear about your experience. We expect our representatives to conduct themselves honestly and respectfully, and this behavior is not in line with our values.
  
  Wed like to address this situation internally to ensure it doesn't happen again. Please contact us at ************************************************ with more details so we can investigate further. Your feedback is important, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromGregg L

  Date: 05/25/2024

  1 star
  One of Eco-Shield's sales reps knocked on my door and, very unfortunately, I bought his line of well rehearsed lies. At the time I figured it would be no big problem and I would be out only the $220 one-time fee. Except it wasn't. It was another of his falsehoods. Even though I cancelled the service within three days of signing up they keep hounding me for more money they say I owe them. Avoid this company like the plague.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We regret that you had a negative experience with our sales process and that there was confusion regarding the one-time fee and cancellation. Its important to us that customers receive clear information upfront, and we apologize if that was not the case for you.
  
  Wed like to review your account and resolve this matter as quickly as possible. Please reach out to us at ************************************************ so we can investigate further and ensure your concerns are addressed. We appreciate your feedback and the chance to make things right.
  
  Sincerely,  
  Customer Feedback Team