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Business Profile

Crypto Mining

Riot Blockchain

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crypto Mining.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been mineral mining for Riot Blockchain for the past few months. The initial deposits when I started were very small and within my budget. The last time I deposited the money they added my bonus of 1850 I believe it was which brought my initial amount to $2850. The high mineral mines quickly became out of my comfort zone to pay but the company would not allow me to stop or get assistance with my financing. I eventually was able to raise the funds to be able to complete the task only to be told that my credit score was now down to zero. They would not release my money until my credit was restored. I followed through and deposited the money to restore my credit and still could not withdraw my funds. I was told it would occur the next day. Late the following day they replied that I now need to pay 37% tax on entire amount in my wallet prior to being able to make the withdrawal. This is not identified anywhere on the site and Approx. ****** was my deposits including the money to restore my credit. I should not have to pay income tax on my money. I have stated such in an email and through customer service and requested documentation of federal law and their business regulations that would back up such a tax but have not received any information back. The company no longer responds to emails or messages. I am willing to pay a tax on the money earned or just not recieve the money I earned but not the money I deposited.

Riot Blockchain is NOT a BBB Accredited Business.

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