Website Maintenance
Sagentic Web DesignAbout
About This Business
Products and Services
Fully Managed Web Design
Logo Design
Content Marketing
Social Media Management
Business Details
- Local BBB:
- BBB of Southern Colorado
- BBB File Opened:
- 2/28/2023
- Business Started:
- 7/23/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Ms. Erica A Haferkamp, Creative Director
Additional Contact Information
- Principal Contacts
- Ms. Erica A Haferkamp, Creative Director
- Customer Contacts
- Ms. Erica A Haferkamp, Creative Director
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Full payment is required before any service is rendered, which includes renewals. For monthly accounts, prepayment is due each 30 days following the date the account was established. Invoices are usually sent by e-mail automatically by our online billing system, unless another billing method is requested by you and agreed upon by both parties. Any work performed outside of an active paid contract period, special promotion, or unless otherwise specified will be billed at $150.00 per hour.
If payment is more than 15 days past due, a $30.00 late charge will apply. Sagentic reserves the right to remove any web services from viewing on the Internet, to include email access, if payments are not made. If web services are suspended, a $100.00 re-activation fee will be applied to any outstanding balance before services are restored. In case collection proves necessary, the Client agrees to pay all fees (including all attorney's fees and court costs) incurred by that process.
As a policy, we do not offer credits or refunds for hosting time already expended or for work that has already been performed.  Third party software purchased and/or installed on the clients account is non-refundable and without warranty by Sagentic Web Design.  Any work or service that is performed under a Work-Made-For-Hire agreement is non-refundable. Payments made to sub-contractors for required programming and/or special elements requested by the client are non-refundable.
If cancellation is done by Sagentic Web Design due to restrictions violation, there will be no refund. Sagentic Web Design will only allow for refunded amounts if cancellation is not the fault of the client, as determined by Sagentic Web Design. All monetary transactions are in $US dollars. Additional features can be added at any time. Monthly feature prices are not prorated. Sagentic Web Design reserves the right to change prices at any time.
To cancel your account, please submit a request to us using our "Contact Us" form or call us at (817) 760-0098 or (719) 881-0098. We may send you an email to confirm that you wish to cancel. - Business Categories
- Website Maintenance
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.