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Business Profile

CBD Products

Colorado Breeders Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought from coloradobreedersdepot , Order number #***** on the date of Dec 23 2024. Due to issues with lost mail at the location I lived, I never received my package I paid for.I contacted coloradobreedersdepot about this via email twice, I filed a claim of lost mail with ****. I emailed ***@coloradobreedersdepot proof from **** stating that my mail was indeed never delivered to my address. I was told by **** to contact coloradobreedersdepot for a refund or payment from postal insurance issued on the package. I never received any response from coloradobreedersdepot afterwards ********* last email to them was sent on Jan 25, 2025

    Business Response

    Date: 02/21/2025

    *** c
    **********************
    DISTRICT HTS, **
    20747-4027 US

    Tracking Number:
    9405511105502340130595
    ? Copy
    ' Add to Informed Delivery
    Latest Update
    Your item was delivered in or at the mailbox at 2:32 pm on January 8, 2025 in ****************, *********
    Get More Out of ************************* Tracking Plus

    Customer Answer

    Date: 02/25/2025

     
    Complaint: 22950275

    I am rejecting this response because:

    As I stated, and emailed to you, proof of **** stating in the lost package claim, they admitted to the package not being delivered in the right mailbox.

    Do you require **** to contact you about this?  
    Sincerely,

    *** *******

Colorado Breeders Depot is NOT a BBB Accredited Business.

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