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Business Profile

Online Retailer

Saiyibo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company saiyibo never shipped my item and charge me twice 34 dollars. I try to contact them but number doesn’t work

  • Initial Complaint

    Date:10/24/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/24/2022 I ****** searched for a specific Ariat shirt. I found what I was looking for on what appeared to be a legitimate site. I received a confirmation email for my purchase that said my item would ship within 48 hours. If I had any questions, there was an email address to contact them. After several days i had not received any shipping info or tracking info so I emailed them. The email was returned as "delivery has failed". They took the $37 out of my account but I never received the product. This past weekend my card that I used for the purchase was fraudulently used in another state for a purchase totaling ******. Luckily my bank caught it and shut off the card. I believe this company took my info and sold it to the highest bidder.

  • Initial Complaint

    Date:10/21/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not order from Saiyibo.com Saiyibo.com charged my **** card for $79 on September 9th, 2022. There is no way to reach this company- no phone number in service and no way to email them. When I first called the number listed on saiyabo.com https://www.saiyibo.com/pages/contact I originally got a recording starting off saying something to the effect of "I fell for this scam too...". Today when I called it says the number is no longer in service. The company cannot be contacted, nor do they have social media presence. I have tried to resolve this with Saiyibo directly and have disputed the charge with my credit card company. I would like this to go on record and be noted. This company is fraudulent and cannot be reached. I want my $79 refunded. I am attaching a screen shot of the charge, didn't really want to show my entire statement. What do you need to further show the credit card charge? The phone number on contact us is no longer in service. See attachment.

  • Initial Complaint

    Date:10/12/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Never received the product. Company will not respond back to me about the delivery. Order #*****. I just moved so if they send it now it needs delivered to ********************************************************

Saiyibo is NOT a BBB Accredited Business.

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