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Business Profile

Military Gear

Davis Tactical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Military Gear.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/25/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took money without providing product and service/Failure to render payed services.

    Business Response

    Date: 10/06/2023

    Product is showing delivered on Aug 19th.

    USPS Tracking number - 9400111206209467471109

    Customer Answer

    Date: 10/21/2023

     
    Complaint: 20654118

    I am rejecting this response because: Product was of such poor quality that it is obvious the business has false advertised the products and services it claims to provide and does not provide adequate customer service necessary for returns. 

    Sincerely,

    *******************

  • Initial Complaint

    Date:09/16/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a holster from the seller on 6/6/2022 for 69.99$ via PayPal. I placed the order and received an email stating the order would be available for pickup in store. Since I live in ***** and the business is in ********, this isnt feasible. I placed another order a few days later and sent an email to the seller to please cancel/refund the original order. No response. I sent an email the same day I made the mistake original order, an email on 7/6/22 and 7/14/22 and as recent as today. ****** reviews show a pattern of customers not receding their orders after being charged for them, or not being able to refund the item, even if they have never received it.

Davis Tactical is NOT a BBB Accredited Business.

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