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Find a Location

Tynan's Volkswagen Isuzu, Inc. has 1 locations, listed below.

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    Business ProfileforTynan's Volkswagen Isuzu, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    700 S Havana St, Aurora, CO 80012-3014
    BBB File Opened:
    5/1/1970
    Years in Business:
    59
    Business Started:
    1/1/1965
    Business Started Locally:
    1/1/1965
    Type of Entity:
    Corporation
    Business Management
    • Ms. Marye Barnes
    • Mr. Brian Burnett, Service Director
    Contact Information

    Principal

    • Mr. Brian Burnett, Service Director

    Customer Contact

    • Mr. Brian Burnett, Service Director
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Had lease from Tynans, upon lease end, I purchased a vehicle throwing dealership. Later noted cigarette ***** in floorboard that were hidden by floor mats, the driver side rear floorboard had gap and took into fix, continues to pop out of place. Several electrical issues, yet when I bring to dealership they state they dont find any, even though I have recorded video. I had repair work that needed to be done, ****** VW said they did not find an extended warranty, which I purchased as an add on. I then contacted Tynans VW, they also said the same, I had to speak with a manager, who answered my call be saying, whats the issue. He confirmed I have a CPO vehicle and purchased an extended warranty. I have had troubles booking an appointment for service, they book so far out that by the time they serviced my car, the vehicle now was out of the 50k warranty when it wasnt upon booking abs they wouldnt do diagnostics on my vehicle without now paying. I cant get a loaner vehicle when they need my car for 3-4 days, they say they have loaners, yet they have never been able to offer on since 2018 to me. I believe I have been taken advantage of and sold a vehicle that was not well maintained, the dealership aware of the condition at the time of sale.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sheila S

    1 star

    01/03/2023

    I had a problem with my clutch going out in my 2015 Jetta Volkswagen. I took it in good faith to the service center to be repaired. I originally bought the Jetta from Tynans and only had it for 11 months.The service center said they repaired the vehicle, which cost me $4,100. I drove the vehicle home and less than two weeks the clutch went out again in the Jetta. I returned it back to Tynans and they said some fluid or something had leaked out and reassured me they fixed the problem. A few days later same problem. I couldnt back out of my driveway. I live in **************** and commute to my job in ******.Tynans suggested I have the car towed to the ************** dealership in ****************. They ordered some parts and claimed they fixed the car, which cost me another $925.Well the clutch/transmission messed up again and had to be towed back to ************** dealership where my car remains because they cant figure out the problem.You put your faith in dealerships and this is what happens. Tynans blew me off and thousands of dollars wasted.So disappointed!!***********************

    Customer Response

    01/18/2023

    If I had been a man or person of a different race, I wouldnt have been ripped off by both dealerships claiming I need all these parts for this car.

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