Business ProfileforPartner Colorado Credit Union

Hello, I have another complaint regarding this issue filed against progressive because I feel both parties were negligent in this situation. I was in an accident May 9th, 2023 by no fault of my own and on May 11th the insurer of the responsible party (Progressive) took complete responsibility for the accident and claimed the car as a total loss. May 24th a check was issued to Partner Colorado Credit Union. For 3 weeks, 3 times a week I called between Progressive, and Partner Colorado asking if the check had come in yet because it was holding me from getting another car. I consistently got the run around and told to wait. By the end of the 3rd week. I got on the phone with Partner of Colorado and refused to get off the phone until I got an explanation on why it took 3 weeks to receive mail from a business in the same state. I asked to verify the address and thats when it was discovered that Progressive had sent the check to the wrong address because no one called to verify originally. During that time I was charged a payment for the car and a late fee even though I had already signed ownership over to Progressive. My ************* wont cover the last payment. I feel that because Progressive AND Partner Colorado were both negligent and had somebody taken the time check the address the first time the check wouldve gotten to the bank well before my payment due date of June 7th and I also had a grace ****** because I always pay on time. I was the one rear ended, and ive been raked through this entire process with no regard for my needs as a PAYING customer. I essentially had to do everyones job because no one cared that I was and still am without a car. I shouldnt be charged for these payments in question because had ANYONE took a second to check the paperwork or get in contact with someone from the other business this wouldve NEVER happened. Its extremely unprofessional and it should be illegal to be that negligent with money