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Business ProfileforSierra Central Credit Union
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1351 Harter Parkway, Yuba City, CA 95993
- BBB File Opened:
- 7/8/1992
- Years in Business:
- 61
- Business Started:
- 2/5/1963
- Business Incorporated:
- 2/5/1963
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Sierra Central
- Business Management
- Mr. John Cassidy, CEO
- Amy Larsen, Service Manager
- Contact Information
Principal
- Mr. John Cassidy, CEO
Customer Contact
- Amy Larsen, Service Manager
- Additional Contact Information
Fax Numbers
- (530) 674-8447Primary Fax
- (530) 674-8447
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
April B
04/21/2024
Sierra Central Credit Union Response
04/22/2024
Thank you for providing feedback about your experience with Sierra Central. We strive to provide the best possible member experience and are sorry to have missed the ***** We want to ensure your concerns are addressed, as your satisfaction is very important to us.
I am reaching out to our ********************* regarding your feedback and will follow up with you again as soon as possible.
Sincerely,
*******************, Service Quality Manager
Sierra Central Credit Union Response
04/23/2024
******************,
I want to thank you again for providing feedback about your experience with Sierra Central. We take this type of feedback very seriously and are committed to providing members with an outstanding experience.
Upon receipt of your review, we launched a thorough investigation into the events that transpired. Rest assured, your feedback has been shared with the appropriate individuals for improvement purposes. We understand you are in the process of contacting Social Security regarding this matter and we believe this will result in the best possible outcome. Please visit your nearest branch location or contact us at ************ should you need any account statements or documentation to supply to Social Security. We are committed to assisting you with this matter in any way we can to ensure that the ****************************** is able to make the appropriate determination in this case.
Sincerely,
*******************, Service Quality Manager
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