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Business Profile

Tax Representatives

Tax Hardship Center LLC

Reviews

Customer Review Ratings

4.03/5 stars

Average of 111 Customer Reviews

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Review Details

  • Review fromNick G

    Date: 07/02/2025

    1 star
    I wish there could be 0 star review. They did absolutely nothing. All that money I paid them should I just pay towards my taxes. Complete scam and will pursue class action law suit against misinformation and unlawful scam business practices.
  • Review fromAllyson S

    Date: 06/30/2025

    1 star
    I wish I could give zero stars! I entered into an agreement with Tax Hardship Center LLC around June 5, 2024, and proceeded to pay them over the next 4-5 months. I get no response when I try to contact them. I have been through 2 case managers due to no response. I am still having no luck. They had me send them via email my late tax return only for me to receive it saying they couldn't accept it because they do not accept a copy of paperwork that has been signed it should have been the wet signature sent in. If they had worked for the IRS like I have been told they have managers that have then they would have known this! So, another setback. I don't know how many setbacks I have had since starting with them. I have other companies contacting me on a daily basis stating I need to get stuff settled. Heck, I even received a letter from the IRS that looked like a levy! The case manager said no it's not a levy, he said you need to send it in, I had already sent it in. He requested several documents for me to send it, and they had already been sent in. Then he said Oh I am sorry I didn't see them! Makes me wonder where he was looking for my documents. The money that I have spent to them I could have spent elsewhere. Because they never return my calls, emails nor answer my calls, I am out the money I sent them (SCAM) and now I am forced to move on until I lose everything! I will not recommend them!
  • Review fromEd W

    Date: 06/12/2025

    5 stars
    Best company to hire when dealing with the IRS. Great team, knowledgable about the tax statutes. Professional, tenacious, honest, affordable, and diligent. They got me the agreement that worked for me. Other companies I hired were incompetent, lazy and had to chase them down once they got my money. Hire Tax Hardship Center first and you won't need anyone else. Best company and affordable.
  • Review fromDane S

    Date: 06/11/2025

    5 stars
    Without a doubt this company turn my life around. They took care of me from the beginning to the end, walk me through everything and explaining to me they were so great to work with can never thank them enough.
  • Review fromCynthia W

    Date: 05/30/2025

    5 stars
    My experience with this company has been expensive but overall helpful. I have back taxes that I need to catch up on and I am a senior citizen and get confused and have a hard time finishing what I need to finish. I am currently working with Dolores and she has been so patient and so kind to me she never makes me feel like she is frustrated with me. Every time I reach out to her she responds immediately. She helps me and answers all the questions that I have and checks up on me to make sure I am completing a tax form or mailing a completed IRS tax return. Hopefully I can get this finished and it will all be behind me. But my experience with Delores and the book keeper have all been great! I also want to add that I appreciate working with the same person not being passed to different people each time.
  • Review fromJon W

    Date: 05/29/2025

    5 stars
    Dolores and the Tax Hardship center were terrific! I had several years of un-filed taxes and they walked me through gathering all the info they needed then filed the returns. It was such a burden I was carrying that Dolores and team relieved me off. I should have contacted them sooner. Thank you so much; I highly recommend
  • Review fromTony S

    Date: 05/29/2025

    5 stars
    Dolores and team did a great job on my taxes. They always give me important aspects to consider to make sure all of my information is collected and presented properly. This is my 3rd year with them and I could not be happier.
    Tony Suff
  • Review fromMadeline H

    Date: 05/13/2025

    1 star
    I’m not a customer. I’ve never heard of this place before now because they just called me 4 times (back to back) and left two of the same AI voicemails saying that they are calling to check on a claim that I had filed.
    Putting this out there in case anyone else experienced this so there’s a record of it for y’all.
  • Review fromDanielle G

    Date: 05/08/2025

    1 star
    I reached out to them to get help with my owed taxes. I ended up not needing the service and had cancelled the service before it even started, and had quite honestly, begged them to make sure my card would not be charged the $500+ service fee. Again, they did zero work for me and I never used their services. Well they charged my card anyways and went M.I.A after that. Whenever I got connected with someone, I was told my refund was already processed and it would take up to 3 business days to see it back in my account, and that although they had no access to send confirmation, they would call me to confirm it was done. Well come to find out it was never processed and I was lied to multiple times about it being processed by different people, and when I tried calling and texting for an update, I never received a response. It was only when I called to act like a new customer that needed services did I get connected with someone. And what do you know, the moment I start raising hell, now all of sudden I can get an emailed refund confirmation in a matter of seconds.
    When I was called to be told by the sales director, John Ellis, that the confirmation was sent, I asked him why am I only hearing back now? Why didnt Michael and Olivia ever call back when I called over 30 times in the two weeks? Why did I have to act like a brand new customer in order to get connected to anyone? He had absolutely zero answers and was angry I was even asking questions.
    Many people are reaching out to companies like this because they are in financial hardship and are experiencing some of the most stressful times of their lives. I find it appalling and disgusting that a company could take advantage of people like this. I know for a fact if I never called to act like a new customer, I would have never gotten connected with anyone I had been working with, and would have never seen my money back. PLEASE be careful of putting your trust in this company.
  • Review fromMaureen P

    Date: 05/06/2025

    1 star
    Do they even realize how hard it is for people to call them when they are this low?! They want $500.00 to investigate and when I explained I don't have $500.00 and why the agent said call back when you have the money to investigate and hung up on me!

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