Business ProfileforTax Response Center

Overall horrible experience!! They procrastinate and never get anything done and keep charging your account. I was working with T*** for 2 months and he got nothing accomplished with my case and my accounts got levied. They never answer when you need to speak with someone and have the “don’t call me I’ll call you”mentally. Stay far way from this company!!

PLEASE READ FULL COMPANY RESPONSE: Tax Response Center (TRC) differs from traditional tax relief companies. Clients become members with TRC by paying a small monthly membership. When a new member signs on, we follow a 3-step tax repair process to determine the best way to resolve their tax debt. Step 1: We review all information the IRS/State has on the client. Step 2: We evaluate the clients’ financials. Step 3: We determine the best resolution program, which is based on IRS/State rules and regulations, for the client. Basically, we do the work first so we can guarantee our results, and only charge a small monthly membership, versus traditional companies who charge $3,000 to $4,000 up front on a promise of something that “might” happen. Mr. A****(client) became a member with TRC on 2.8.24. TRC followed the 3-step process. Step 1: Client hired TRC for IN and IL State Cases. TRC completed Step 1 for each agency. IN: Client owed approximately $10,000 to IN. Client has not paid his taxes for every year since 2011. That’s 11 years in a row of not paying taxes. In addition, 2022 and 2023 were not filed and required to be filed. Assigned to a collection agency. IL: Client owed approximately $6,000 to IL for the years 2015, 2016, and 2017. 2018 and forward were not filed, but they were not required to be filed with IL. Assigned to a collection agency. TRC spoke with client about the missing IN tax returns and client said he will try and look for his returns and respond back to TRC. TRC suggested client to send a signed/dated copy of the returns to TRC so TRC can mail them into IN to make sure they get filed. Step 2: Client sent back the financial statement and supporting documents. TRC completed the financial evaluation. Step 3: Based on Step 1 and Step 2, client qualified for an IA for both IN and IL. However, IN requires at least 2022 to be filed in order to have an IA granted. TRC stressed the importance of getting 2022 filed ASAP. Client called and stated his bank account was levied by IN. TRC asked about his 2022 return and client said he filed it a few days ago but forgot to tell TRC. TRC explained to client that was the specific information needed to try and stop IN from collecting on him. TRC just spoke with client a few days prior and client said he was working on getting the 2022 return sent to TRC. Client blamed TRC for the bank levy. TRC tried to explain to client that him not paying his taxes for 11 straight years, and poor communication with TRC, is the real reason he got levied. Client was already in collections and missing required years well before hiring TRC. Client requested his case to be cancelled and TRC honored his request. TRC followed their 3-step process accordingly. TRC staff follow proper and ethical protocol with each case. TRC understands having tax debt is difficult and challenging. TRC also understands many of our clients are in financial hardship, hence why we charge small monthly membership fees vs. $3,000 - $4,000 up front. We verify all the information FIRST so we can guarantee our results. We treat all our clients professionally and expect the same in return. Client’s case is closed.