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Business Profile

Auto Repairs

Dynamic Performance Tuning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered Cam ******* for 2010 Mustang 7/27 and tried to cancel order the morning of 7/28 .Got a message back that they could not stop it and I would have to wait and refuse shippment. I did refuse to my FEDEX man and I was then sent an email that said they had returned back ****** of the ****** cost , but even that has not shown up in my bank account as of 8/6. THEY DO NOT ANSWER THE PHONE LISTED . I have turned it over to card company.They are a TRUE RIP-OFF.

  • Initial Complaint

    Date:04/16/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a timing chain kit from this company, never received a email, order confirmation or order number. So days later I emailed the company because they do not answer the phone it goes straight to a recording that everyone is busy. When they replied back they stated the payment was not successful, when we have proof on bank statements directly from our bank that they took the money and it cleared. We sent them proof from the bank showing payment cleared. After doing so they quit responding to our emails, and again their contact number goes straight to a recording. They scammed us out of $152.04 and after checking online and looking on bbb there are other complaints against for similar reasons. This company is scamming people out of their money and not giving you anyway of handling it through a civil court because you dont have any type of address valid for them. I can supply bank statements and proof from my bank showing they pulled and received full payment.

  • Initial Complaint

    Date:03/13/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a part for car on Feb 28th 2023 Received March 6th Open box part was damaged Called Dynamic Performance tuning It was a message of all agents are busy call later so I emailed they said they would send me a return label that was 7 days ago I've called every day and the same recorded message plays so there is no way of getting a hold of anyone , just seems shady and a scam , so miss the day of being a valued customer.All I want to do is return the part and get my refund. The part cost $108.45 for an radiator upper Shutter grille.

Dynamic Performance Tuning is NOT a BBB Accredited Business.

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