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Business Profile

Contractor Referral

KRZ Demo and Hauling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/7/23 and 10/8/23 Total paid $1295. $475 for the pressure wash, $820 for the junk haul Business committed to hauling my junk away in addition to pressure washing the oil they spilled and getting all the paint off of my concrete with the pressure washing service. While they did come and pressure wash, they did not complete the job. He stated he did not know there was paint in the front yard and could not do that since he did not know. But he was there when he gave me the quote looking at the yard. He also did not get the paint in the backyard all the way off and admitted in text he only completed that part 90%, but the100% that was promised. He also broke my sprinkler when walking on my grass.Business offered 10% back from the pressure washing job (so $47.50) but then stopped responding when i said that would not resolve the issue and I wanted half of the pressure washing job back ($237.50). I was asking for half of that back and not the cost of damage from the oil to my concrete nor the damage to my sprinkler. So he stopped responding entirely and will not respond to me now. I paid extra for the trash hauling I gave him $820 when it was only $750 and I would also like the additional $70 back. for a total of $307.50 to be returned to me.

KRZ Demo and Hauling is NOT a BBB Accredited Business.

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