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          Magic Moving & Storage has 1 locations, listed below.

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            Business ProfileforMagic Moving & Storage

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.71/5stars

            Average of 28 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/27/2005

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Magic Moving & Storage provides local and long distance moving services, packing and storage services with all moving equipment included. In addition, we offer recycle and reuse of all paper cardboard plastic.

            Business Details

            BBB File Opened:
            3/4/1997
            Years in Business:
            28
            Business Started:
            8/1/1995
            Business Started Locally:
            8/1/1995
            Business Incorporated:
            6/2/2005
            Accredited Since:
            10/27/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 875866 for this business, issued by Federal Motor Carrier Safety Administration. The expiration date of this license is 7/16/2024.

            These agencies may include:

            Federal Motor Carrier Safety Administration

            1325 J St Ste 1540

            Sacramento CA 95814

            (800) 832-5660

            http://safer.fmcsa.dot.gov/CompanySnapshot.aspx

            BBB records show a license number of MTR0190231 for this business, issued by California Public Utilities Commission. The expiration date of this license is 8/31/2024.

            These agencies may include:

            California Public Utilities Commission

            505 Van Ness Ave 2nd Fl

            San Francisco CA 94102

            (415) 703-2782

            Fax: (415) 7031758

            http://consumers.cpuc.ca.gov/default.aspx

            Type of Entity:
            Corporation
            Number of Employees:
            45
            Alternate Business Name
            • Magic Moving Company
            • Magic Moving & Storage, Inc.
            • Magic Movers
            Business Management
            • Ms. Nancy Brookshire, Relocation Specialist
            Contact Information

            Principal

            • Ms. Nancy Brookshire, Relocation Specialist

            Customer Contact

            • Ms. Nancy Brookshire, Relocation Specialist

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/07/2021

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            We used Magic Moving and Storage for our move 8/27/21. We were originally quoted $1700 after giving them breakdown of our inventory to move and new address to calculate the distance. Once they were done, we were hit with a $2500+ **** before tip! They said they had to go into overtime (not true) and that theres the standard double drive time fee (never heard of that before). I get that estimates are estimates but to underestimate by over $800?? Ive tried calling 4 times to speak to manager for over a week and still nothing. Read other Yelp reviews and seems like we are not alone and the company hides bad reviews on their website. I would like to get some kind of reimbursement for the lack of transparency and inefficient moving processes the day of our move
            Read More

            Customer Reviews

            28 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jennifer B

            12/19/2023

            Planning an overseas move was stressful but Magic Moving made it easy. I moved my 3 bedroom condo from San Francisco to the Philippines recently. I didn't know how to begin but my friend referred Magic. From the very beginning the staff were super helpful, very organized and made it simple. Movers packed everything carefully and professionally. My kids rooms were a mess but the packers organized everything and carefully labeled every box. The movers are very experienced, corrugated and wrapped all of my expensive furniture to be shipped over the water. We were very impressed and even more elated when everything arrived in the Philippines unscathed and in one piece. Such a far way to go but shipped in less than a month. Everything was delivered in one day, setup and ready for my kids to sleep that evening. We couldn't be more impressed or happier with Magic's moving service. Do yourself a favor and hire these guys, I highly recommend using Magic Moving & Storage.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            BBB Reports On

            BBB reports on known marketplace practices.

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