Complaints
Customer Complaints Summary
- 13 total complaints in the last 3 years.
- 2 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:03/28/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
********************************************************************************* RETIRED - OFFICE CLOSED FOR MANY YEARS - TELEPHONE NUMBER NO LONGER IN SERVICE - KINDLY REMOVE FROM YOUR ONLINE LISTINGS AND INTERNAL DATABASE - THANK YOU
Business Response
Date: 03/28/2023
The listing in question has now been removed from the siteCustomer Answer
Date: 03/28/2023
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
Date:02/28/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
MerchantCircle lists my information as:*************************, Antique Sales They list my personal residence address and my personal phone number.There is no business operated at this address. It is a private residence in a residential neighborhood.I tried to remove the listing on their website following their instructions, and following their ******* video but am unable to get the information removed. My privacy is being violated.Please assist.Sincerely, *************************Business Response
Date: 03/01/2023
The listing in question has been removed: **************************************************************************************
Any further questions about this listing can be sent to **********************************
Initial Complaint
Date:11/17/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I contacted Merchant Circle about a posting on their website and they did not help me or reach out to me. It contains negative comments about me that are untrue. I have attempted to get them to remove the post. A person posted the comments using my last name and you can tell the account is fraudulent with one post from 2010. This is the comment posted on the Merchant Cirlce website as of December 2010. ***************************** was is head of the *** bike patrol is a convicted felon and a deadbeat dad. He is also a child molester.I tried contacting the Company first and did not know I could file a complaint through the Better Business Bureau. This post is completely unprofessional and not true and I would appreciate any help you can give me to have it removed immediately.Business Response
Date: 11/17/2022
The review has been removed from the listing: https://www.merchantcircle.com/******-county-security3-******-**
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