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            Business ProfilePhone Remedies

            Cell Phone Equipment
            BBB accredited business

            Contact Information

            1611A S Melrose Dr Ste 4

            Vista, CA 92081-5471

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            Email this Business
            (858) 752-3008

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            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 4/15/2019

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers cell phone repair equipment. 

            Business Details

            Location of This Business
            1611A S Melrose Dr Ste 4, Vista, CA 92081-5471
            Email this Business
            BBB File Opened:
            1/10/2017
            Years in Business:
            8
            Business Started:
            9/12/2015
            Business Incorporated:
            5/27/2016
            Accredited Since:
            4/15/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Phone Remedies LLC
            Business Management
            • Mr. William Harris, CEO
            Contact Information

            Principal

            • Mr. William Harris, CEO

            Customer Contact

            • Mr. William Harris, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/12/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Purchase date: Nov. 26, 2023 Item Purchased: Apple Watch Series 2 42MM glass replacement.Received the product. Phone Remedies does not offer any instruction on how to replace the Apple Watch glass. Instead, they instruct you go to ******* and view how-to videos from other people/vendors. The one link they did supply to their website could "not be found." The ******* videos use different supplies. In addition, Phone Remedies does not provide the supplies you actually need to replace the glass. I sent an email advising how disappointed I was in their product and support. They refunded me the purchase price. However, trying to fix it with these "other" videos ruined my Apple Watch. It's now dead. This is unacceptable.
            Read More
            Read 6 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Raymond R.

            12/04/2022

            Recvd defective LCD digitizer. Installed by experienced tech. Spent over $100 for kit. Sent ********************************* listed never connected. Never rcvd reply. Checked all folders. Ordered repl via Amazon. Phone working great!! Buyer beware of phone remedies.com!!!

            Phone Remedies Response

            12/05/2022

            Hi *******, We regret to hear of issues regarding your order. We can always be reached at ********************************* We also have a contact us page on our website. We received an email from you in November for an order dating back to July. We responded to the e-mail on Nov 13. Some responses can go to junk mail folders so we would suggest looking there. Please send us emails prior to submitting reviews so we can correct an issue. We're a small business but we're here to help:)
            Read 5 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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