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Business Profile

Heating and Air Conditioning

Monarch Home Services

About

About This Business

This business offers service, repair and replacement for all HVAC needs. They provide consultation for new systems, heating, AC tune ups, maintenance and repairs, indoor quality systems, water heaters, custom HVAC memberships available, and Duct work. 

BBB Accredited Since: 9/18/2025

Years in Business: 17

Products and Services

AC Installation, AC Maintenance, AC Repair, AC Replacement, AC Tune-Up, Duct Cleaning, Duct Sealing, Filtration, Heat Pumps, Heater Installation, Heater Maintenance, Heater Repair, Heater Replacement, New Duct System, Tankless Water Heaters, Water Heater Installation, Water Heater Repair, Water Heater Replacement, Wi-Fi Thermostats

Business Details

BBB File Opened:
11/6/2009
Business Started:
12/1/2008
Business Incorporated:
5/16/2007
Type of Entity:
Corporation
Alternate Names:
Hanover Operations LLC
Business Management:
Mr. Mark Devries, Owner
Mr. Jose Tovar, Director of Customer Service Experience

Additional Contact Information

Principal Contacts
Mr. Mark Devries, Owner
Customer Contacts
Mr. Jose Tovar, Director of Customer Service Experience
Fax numbers
Primary Fax: (661) 327-3530
Additional Phone Numbers
Other Phone: (559) 314-6797
Other Phone: (559) 546-8485
Other Phone: (661) 407-8279
Other Phone: (661) 452-8707
Other Phone: (805) 321-1882
Other Phone: (831) 539-2592
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Additional Websites
ethicalcommunity.org/mona...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • JUAN R

    "I have been super disappointed and dissatisfied with my purchase. I was lied to and pressured into buying a system that was supposed to save me money on my electric bill." ... Read full review

  • Dana S

    "I will say that they offer great financing, but they operate more like a car dealership. There are the technicians who will tell you whats wrong, (and theres ALWAYS something wrong) then will put you on a conference call to their senior technician who is actually a finance guy who can run credit checks." ... Read full review

  • James R

    "Aug 29, 2025 You would think at 83 years I would have learned to not make stupid mistakes. I guess loosing my AC, a house REMOVEDusing my brain, Then ignoring all the red flags." ... Read full review

View all Reviews

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