Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dr. Barnes Dental Associates has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDr. Barnes Dental Associates

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2626 S Mooney Blvd Ste A, Visalia, CA 93277-6239
    BBB File Opened:
    8/1/1994
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1974
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 38644 for this business, issued by Dental Board of California. The expiration date of this license is 2/28/2025.

    These agencies may include:

    Dental Board of California

    1432 Howe Ave Ste 85-b

    Sacramento CA 95825

    (916) 263-2300

    http://www.dbc.ca.gov

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Barnes Dental Surgery
    Business Management
    • Dr. Richard Barnes, Owner
    • Ms. Makenna Barnes, Marketing Director
    Contact Information

    Principal

    • Dr. Richard Barnes, Owner

    Customer Contact

    • Dr. Richard Barnes, Owner
    Additional Contact Information

    Fax Numbers

    • (559) 636-2061
      Primary Fax
    • (559) 635-0211
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Barnes Dental Surgery center lied to us about their fee polices. When we scheduled an appointment over the phone, before payment, they informed us that the $850 we were paying would be completely refundable if we changed our minds at least 3 days before the appointment. We called to cancel weeks before the appointment, and they refused the refund citing old paperwork we signed stating that it was non-refundable. They lied to us on the phone saying it was totally refundable, so we would go ahead and make the appointment, knowing all along they would not give the money back. They are very argumentative, and are not apologetic about utterly lying about their refund polices on the phone. They even tried to blackmail us, saying maybe they'd give a little bit back if we let them still do the dental work. The dishonestly and lack of integrity displayed seems routine by their attitudes about it.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LAURA N

    1 star

    07/29/2021

    MOST OF THE STAFF ARE RUDE AND UNWELCOMING. THE WORST PART OF THE VISIT WAS THEY ARE NOT HONEST. I WAS TOLD BY THE FRONT OFFICE STAFF MY SON SEALENT WERE GOING TO BE AT NO COST, BECAUSE THIS WAS GOING TO BE THE LAST YEAR THE INSURANCE WILL COVER THE SEALENTS SINCE HE WILL BE TURNING 14. THEN I GET A BILL WITH THE CHARGES OF THE SERVICES. WHEN I CALLED THE OFFICE TO LET THEM KNOW MY CONCERN THE MANGER SHOWED NO EMPATHY AND NOT EVEN AN APPOLIGY FOR THE WRONG INFORMATION I WAS GIVEN, HER REPLY WAS "HOW DO YOU WANT TO PAY THE BALANCE"? LIKE REALLY! I WAS LIED ABOUT THE SERVICES BY THE STAFF AND NOW I HAVE TO PAY? IF I WOULD OF KNOW THE RIGHT INFORMATION I WOULD HAVE NOT APPROVED OF THE TREATMENT FOR MY SON UNTIL I TALKED IT OVER WITH MY EXHUSBAND. WE BOTH HAVE TO PAY HALF OF THE TREATMENT NECESSARY. TO TOP IT OFF THE MANGER HARRASSED MY THROUGH PHONE CALLS AND LETTERS STATING IN HER HANDWRITING I WILL BE SEND TO COLLECTION IF I DID NOT PAY THE BALANCE. THIS WAS WRONG HOW THE MANGER HANDLED THE SITUATION.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.