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            Business ProfileThe Engine Shoppe

            New Auto Parts

            Contact Information

            16642 Mojave Dr

            Victorville, CA 92395-3824

            (760) 955-8110

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            16642 Mojave Dr, Victorville, CA 92395-3824
            Years in Business:
            48
            Business Started:
            1/2/1976
            Business Started Locally:
            1/2/1976
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 193170 for this business, issued by Bureau of Automotive Repair

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Alternate Business Name
            • Engine Shoppe
            • Quality Engine
            • Yankee Iron, Inc.
            Business Management
            • Mr. Don B. Graham, Owner
            Contact Information

            Principal

            • Mr. Don B. Graham, Owner

            Customer Contact

            • Mr. Don B. Graham, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/21/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 6/18/21 I took my truck fr full engine rebuilt; they said it would take 8 weeks Took them 3months to finish it 9/24/21 was finished. I payed $4,415 for the job.they didn’t a good job, truck was leaking oil misfiring hard to start and gas pedal sticking took it back several times but truck just sat there. They told me it was the throttle body and the fan clutch I payed total of $618 plus labor to replace them Got the truck back on 11/30/21 and on 12/3/21 the truck over heated on my way to work I had it towed to his shop and the truck still at his shop 2/21/22 they can’t fix it Gus makes lots of excuses why he can’t get to it but he works only on new job because I already payed him in full. I want my money and truck back
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Roger G.

            02/18/2022

            Worse place ever Gus the manager is a big lier promises that he will have your car ready and never does. I took my truck to get my engine rebuilt on 6/18/2021. And now is 2/18/2022 and he has not fixed it yet he fried my computer trying to start it and blames that the computers go out on the it own My truck never had any electrical problems now he can’t even get it to start. I want my truck back and for him to refund me my money $5,000dls. And still charging mRNA for the computer that he fried
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central California & Inland Empire Counties

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