Business ProfileforCoast Transfer & Storage, Inc.

Really disappointed with the cost for value here. 1 bedroom apartment 1 person, moving 9 miles down the road. Perhaps because of this easy move they assigned me their "C" team, who showed up ready to complain that there were 3 flights of stairs and no elevator at my apartment complex. One showed up assumingly hungover or sick and made it a point to use both old bathroom and new bathroom to relieve himself of that. The move took all day with 4-5 people whereas when I did a similar move the year ago, IVL took half the time for the same packing & moving with 2 people, without complaining and moaning the whole time. They managed to drop my new desk down a flight of stairs, completely ruined that. Took forever to replace. Scratched all my walls up in the process. Corners on 3 of my tables are scratched, dented and damaged. They managed to actually lose a few smaller items, which is really impressive since they are the ones who packed them. They didnt want to take a part a couch to take upstairs, so out of frustration and exhaustion, they just hauled off a brand new $800 couch. After all of this, they had the audacity to complain some more about my tip on their way out of my apartment building. Unsurprisingly, I have had no response from the insurance claim I submitted to their office months ago, with no comment on the awful experience I had. I thought nearly $2000 for a same city, 1 bedroom pack and move was a lot, but I paid for what I thought would be a low stress, convenient and efficient move. What I got was the most unprofessional, sloppy move I've ever experienced. I should have just paid someone to help me move it myself at this rate. Find a different moving company that values its customers and their belongings.