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          World Tech Toys has 1 locations, listed below.

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            Business ProfileWorld Tech Toys

            Online Retailer
            BBB accredited business

            Contact Information

            28777 Witherspoon Pkwy

            Valencia, CA 91355-5415

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            Customer Reviews

            3.5/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessNR

            Accredited Since: 4/21/2022

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            28777 Witherspoon Pkwy, Valencia, CA 91355-5415
            BBB File Opened:
            12/12/2014
            Years in Business:
            20
            Business Started:
            3/5/2004
            Business Started Locally:
            3/5/2004
            Business Incorporated:
            3/5/2004
            Accredited Since:
            4/21/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of C3089505 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            BBB records show a license number of C2607516 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • World Tech Toys, Inc.
            • Hobbytron.com
            • HobbyTron
            Business Management
            • Shina Daniel, Administrative Manager
            • Ms. Nikee Daniel, Customer Service Manager
            • Ms. Kevor Kouyoumjian, CEO
            Contact Information

            Principal

            • Ms. Kevor Kouyoumjian, CEO

            Customer Contact

            • Ms. Nikee Daniel, Customer Service Manager
            • Ms. Kevor Kouyoumjian, CEO
            Additional Contact Information

            Fax Numbers

            • (818) 675-9002
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            24 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/25/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I ordered a ******************* boxing kit for my son for Christmas 12/25/23. When my son opened the kit we eventually realized it was defective so i called them for a replacement. It took two weeks for someone to get back to advice me how to go about a replacement. Mind you the kit cost $80. I was told i would have to pay shipping to return in order to get a replacement. Fast forward now to January 15 ********************** a rma # so i can reshipped the item. Went to reshipped the item and was told it would cost $108. So i called back the company that i refused to pay $108 to return an item i paid $80 for thatcame manufactured defective and they need to find another solution to help me replaced the item or refund me back my money. After speaking with their customer agent I was told their policy does not allowed that and that they will do nothing for me. How can this company be in business why should i have to pay for something that was not damaged by me. I want a refund or replaced my item and they pay for shipping. Because the shipping i already paid for when i ordered the item was only $15. This is very disgusting of this company and they expect to get away with it and i refuse for that to happen because they are beyond unfair.
            Read More
            Read 23 More Complaints

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sakinnah C

            12/19/2023

            I ordered the ******************* Boxing Set for my son for Christmas. I reached out by phone to cancel the order because I found a set cheaper than what I paid. Their customer service department went straight to voice-mail (different for a business). I left my information and no one returned my call. Next, I emailed their support team for my refund and to no avail, no one responded. Finally, I reached out to the BBB for support in this matter.
            Read 13 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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