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Business Profile

Motorcycle Supplies

Trac Dynamics, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromSig J

    Date: 06/09/2025

    1 star
    Track Dynamics, **** Is by far the worst company i had to deal with, here is why:Placed order well over nine ( 9 ) months ago, owner **** ***** was happy to take my money, and promised me that it will take two weeks for it to be shipped to me, the part was available at the time in raw finish, i needed it in Black. Since then no updates, no response to calls, messages or emails. Stay away from these horrible people!!!
  • Review fromChris H

    Date: 03/19/2025

    1 star
    Bought a swing arm and brake set up from **** at trac dynamics said he was doing a run of FXR swing arms and should be sent out in a few weeks. It's been a year since and now he says he can't find the order. Though out the year I was calling and texting to check on the order. sometimes he would answer and say he has to look the order next door and that he would call me back, never would call me back. I got burned for $2100. Don't make my mistake "Don't order anything from this company. You will never get it
  • Review fromVincent D

    Date: 02/15/2025

    1 star
    This is a scam company that gets your money a you will never hear back from them again. I ordered on May 8 2024. Spoke to ***** several times an sent a number of emails. I have failed a complaint with the **************************************, an with the credit company.
  • Review fromJacinto A

    Date: 11/05/2024

    1 star
    One of the worst company's I've worked with. waited ************************************************************************************************************ responses. But they where good and responsive when it came to receiving there payment. Still have not received my money.
  • Review fromDaniel O

    Date: 05/28/2024

    1 star
    The most unprofessional company Ive dealt with. Horrible customer service and their communication is even worse. I have contacted them multiple times. By phone, email, text when the owner dont want to talk to you, youll receive a text saying text me please. Even social media. Im expecting a $400 refund, because they didnt anodized my product. Its been 2 months since I got the product and its a constant battle with this company about my refund. Definitely will not recommend anyone to this company. Its a constant runaround with this man.
  • Review fromScott M

    Date: 11/30/2023

    1 star
    Trac Dynamics is the worst company I have ever dealt with. They charged my credit card twice and refused to refund my money. They will not return calls or reimburse me my money. DO NOT BUY FROM THESE PEOPLE
  • Review fromSUSAN W

    Date: 11/16/2023

    1 star
    We placed an order and were charged $3,121 April 20th 2023. After giving a couple of months to ship our custom order we started contacting them for an update. The mailbox is generally full, when it isn't we weren't able to get a return phone call. I called, emailed, messaged, texted. I was able to get through about 4 times on the phone over a 60 day period (it usually took calling non-stop ****** times). They stated that bottom line they never sent it and would send it soon. They stated I would have it by Oct 18th and they would send a tracking number when available. We have yet to receive the item or tracking number and now when I call the number sounds like the phone is unplugged. From the other reviews it appears this is a common theme. I have requested a refund several times, or a tracking number. I'm not able to get any solid, reliable information out of them and we are going to have to eat the $3121. I am beyond disappointed that a business can get away with treating customers like this without any repercussions. This is theft.
  • Review fromMatthew J

    Date: 11/01/2023

    1 star
    I have emailed on multiple occasions to track down my order number #**** that I had ordered on the 24th October 2022, one whole year ago. I have emailed to confirm my order last on the 7th of September this year, confirming my order and tracking it down as I have now ordered it 13 months ago. I have previously ordered from Trac Dynamics and waited a whole year for the part to arrive! Now I am awaiting this second order to complete my bike. This is hands down the worst service I have received from a business, a simple email back would suffice at the time of the email but now I just want my product sent to me. I would appreciate some form of communication eg. ETA, Explanation, before I have to escalate the matter.
  • Review fromEric P

    Date: 10/05/2023

    1 star
    I work for a Harley ********** and thought it would be awesome to become a dealer for ****'s swingarms! So we ordered a softail racing swingarm that is stock length and not custom back in March and still nothing! We figured we give them a shot and if we liked the swingarm then we will continue doing tons of business with them... but I regret my decision... In all the years working in the motorcycle industry I've never dealt with a company that is sooooooo unprofessional! I've called countless times and text but always get the runaround!!! He finally answered my call and told me that it shipped a month ago.. it was also a lie. I just want an update on what the h*** is going on! Seems that the only way to get anywhere is by leaving a review smh.. ORDER NUMBER IS **** FROM MARCH! WHERE IS THE SWINGARM?! STOP WITH THE ********
  • Review fromGie A

    Date: 09/12/2023

    1 star
    Buyers beware! Listen to the negative reviews from the people that dealt with Trac Dynamics. These people are all waiting for months on their order and gotten no response or run around answer from the owner and employees. I'm waiting for my order placed 6 months ago and I'm still waiting for an answer from them. <<<<<<<>>>>>>

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